Deloitte Senior Manager High-Tech – Cloud-Based Billing Systems in Boston, Massachusetts
Technology Sector Cloud-Based Billing Systems Senior Manager
Our Telecommunications, Media and Technology (TMT) industry clients include some of the most valued companies in the U.S. and many of the world s top global brands. We are poised to help clients shape their evolving business models, scale and transform their operations, modernize their processes and technologies, and constantly improve their customer experience. Our Technology sector includes the world leaders in software, semiconductor, Cloud, analytics, cyber, networking, enterprise and personal computing, and technology services.
Flexible Consumption Models
Long employed by Utility and Telecom companiesis now expanding to businesses in other industries (including Technology, Media, Automotive, and Industrial Products), creating value for both customers and the companies that adopt them. These models at https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/flexible-consumption-business-models.html are profoundly different from traditional business models and will require a very different set of business capabilities at https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/business-capabilities-flexible-consumption-based-models.html so that customers are able to access, consume, and pay for services based on need and usagefrom media content to technology infrastructure and enterprise software solutionsin a flexible, scalable, and secure manner.
Work you ll do
Our practitioners work in integrated project teams on a range of projects covering the entire lifecycle from planning through to design, development and the deployment of solutions. These project teams will often include leaders and specialists from other business and technical disciplines from within the consulting practice and from our clients. A focus on team work is therefore critical. As a subscription billing solution implementation expert, you will bring considerable billing, invoicing and revenue management expertise to help design, develop and implement subscription billing solutions to transform client s new business models. You will interact daily with key business and IT executives and lead multiple teams in various strategy and implementation activities.
With a full range of capabilities, we work with clients through the entire transformation, from inception and design through execution and operation. We have professionals who are knowledgeable about all industry dynamics, core functional areas, strategic capabilities, and enablement technologies. We have a tested and proven framework and transformation methodology at https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/flexible-consumption-transformation-framework.html to guide our clients with confidence from business strategy through technical enablement:
As a Deloitte Senior Manager you will manage and deliver large, complex client engagements that identify, design and implement creative business and technology solutions. Our Senior Managers are expected to contribute to the firm's growth and development in a variety of ways, including:
Engagement Management: manage engagement risk and project economics including planning and budgeting, manage accounts receivable, define deliverable content and ensure buy-in of proposed solutions from client top management
Business Development: develop and maintain contact with top decision makers at key clients, organize and lead pursuit teams, participate and lead aspects of the proposal development process, contribute to proposal pricing strategy
Practice Development & Eminence: develop solutions and methodologies, develop "thoughtware" and "point-of-view" documents, public speaking and publication in industry periodicals
People Development: perform role of counselor and coach, provide input and guidance into the firm s staffing process and actively participate in staff recruitment and retention activities
10 years of consulting experience with deep domain and expertise working with clients in the Technology sector, high-tech companies in software, semiconductor, cloud, analytics, cyber networking and personal computing or equivalent experience working directly for a firm in the high-tech space.
5 years of relevant experience in lead-to-cash business capability design & prioritization, requirements management and future state process design. Cloud-based billing systems experience a must.
5 years of experience leading business requirements definition in a cross-functional environment, taking input from critical enterprise functions such as sales, quoting, order management, service provisioning, subscription billing, and revenue recognition
Prior experience in defining and/or launching new subscription offers including defining business capabilities road-map, developing process flow diagrams, coordinating with solution delivery teams to clarify business needs and executing business readiness activities
Good understanding of flexible consumption models such as subscriptions, pay-as-you-go, usage-based and their role in innovative go-to-market approaches and new revenue models
Lead engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work; manage engagement economics; manage engagement risk
Manage day to day interactions with executive clients and sponsors. Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies
Ability to travel 80%
Limited immigration sponsorship may be available.
Strong oral and written communication skills, presentation skills and MS Visio, PowerPoint, Excel and PowerPoint proficiency.
Superior critical thinking, analytical, and problem-solving skills.
Exceptional interpersonal, team-building, and communication skills.
Ability to build consensus and foster change in ambiguous settings.
Ability to lead large teams and own deliverables.
Ability to work in an ambiguous environment.
Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
Must live within commuting distance of one of Deloitte s consulting offices.
How you ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du#home
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Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
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Category: Management Consulting
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