Deloitte Senior Consultant, Healthcare Operational Excellence in Boston, Massachusetts
Senior Consultant, Health Care Operational Excellence
Our Health Care Operational Excellence Practice
Amid uncertainty and change, health care stakeholders are looking for new ways to transform the journey of care. By focusing on the differentiated needs of plans and providers, our US health care practice helps clients transform uncertainty into possibility, and rapid change into lasting progress. Deloitte s Health Plans specialists can help you use analytics to gain insight, capture value in Medicare and Medicaid, understand retail health, and transition to value-based care.
Work you ll do
Senior Consultants perform detailed, quantitative analysis work associated with developing meaningful insights to address health cares biggest challenges. Responsibilities typical of a Senior Consultant on one of these projects could include:
Participate in setting engagement objectives and scope
Develop work plans for components of an engagement
Coordinate activities between work streams
Provide guidance to junior practitioners as they manage large, confidential and complex data sets
Facilitate client interviews and client meetings
Develop process flows depicting pain points in the business process
Conduct detailed analyses to draw conclusions, and develop pertinent and insightful recommendations
Design deliverable content to reflect the engagement contract
Present findings and recommendations to client leadership
Mentor junior staff
Operations Transformation Team
Our Operations Transformation team focuses on transforming our clients core business operations. We advise, design, implement, and deploy solutions focused on heart of the business issues in specific sectors including Health Care, Banking & Securities, Insurance, and Energy & Resources. The type of work we provide to our clients includes Operations Excellence, Payment & Care Model Innovation and Emerging Business Models.
Our clients seek a fresh perspective on how to create a flexible, innovative business model supported by a strong operations foundation. Professionals will use their deep sector knowledge and technical business operations consulting experience to take a more strategic view of our clients priorities, helping them to prepare for growth, embrace the digital agenda and maximize operational efficiency.
Bachelor s degree from accredited university with strong undergraduate academic record
4 years of professional experience in a health care or consulting setting (or 2 years with MBA/MHA/equivalent master degree), including 2 years with health plan focus
4 years of experience with business and clinical operations experience and subject matter expertise on Value Based Care, Population Health Management, Care Management, and Analytics; Clinical and HP Operations and Pharmacy/PBM.
Demonstrates consistent career progression with increasing levels of responsibility
Competent in Microsoft Excel and PowerPoint
Willingness and ability to travel 80%
Must live within commuting distance to one of Deloitte s consulting offices
Professional experience with operational process mapping
Professional experience with healthcare cost reduction planning and implementation
Excellent undergraduate academic record (GPA 3.5 )
Advanced degree in business or health care-related field (e.g., MHA, MBA)
Professional competence in Microsoft PowerPoint, Visio, and Access
Superior critical thinking, analytical and problem-solving skills
Exceptional interpersonal, team-building and communication skills
Ability to build consensus and foster change in a client business setting
Commitment to personal and professional growth
Sense of responsibility to self, team and client
Outstanding integrity, initiative, creativity, and passion
Ability to work in an ambiguous environment
How you will grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du#home
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html
Deloitte s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
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Category: Management Consulting
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