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Deloitte Senior Consultant, Customer & Marketing, Human Services Transformation in Boston, Massachusetts

Deloitte Consulting LLP seeks a Senior Consultant, Customer & Marketing, Human Services Transformation in Boston, MA and various unanticipated Deloitte office locations and client sites nationally.

Work You ll Do

Transforming how clients deliver services to customers. Delivering large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies. Partnering with clients to transform service delivery to those most in need. Synthesizing overall operations strategy by analyzing a wide variety of business solutions. Selecting the most relevant tools/techniques to meet specific client requirements such as business case, pricing, or complex financial analysis and interpreting and reporting on outputs. Participating in setting engagement objectives and scope, developing work plans for components of engagements, coordinating activities between workstreams and identifying changes in scope. Participating in various aspects of the full software development lifecycle for software applications, which may including requirements gathering, application configuration design, business process analysis, scripting, code deployments, enhancement validation, triage of defects and change requests, escalations and urgent issues. Evaluating clients technology needs, developing customized applications and draft technical and functional design documentation. Identifying and mitigating risks in process and technology for client engagements. Defining systems strategy, developing system requirements, designing, prototyping, and testing custom technology solutions, and supporting system implementation. Developing dashboard wireframes and designing requirements based on discussion with an understanding of technical and visual design considerations. Developing and maintaining project deliverables for clients for all phases of the software development lifecycle to substantially build the system functionalities. Creating test cases and performing functional, non-functional, system integration, black-box, white-box, and end-to-end testing of software applications. Working across all phases of the Agile and/or Waterfall SDLC project delivery lifecycle for the design, development, testing and implementation of web-based applications for enterprise-level clients. Utilizing State Health and Human services programs including Medical, Medicaid, SNAP and CASH for the design and development of solutions. Tracking and reporting on project and milestone deliverable status to ensure timely project delivery and communication of updates to internal and external stakeholders using JIRA and JAMA. Coordinating the project responsibilities of cross-functional onshore and offshore team members to ensure efficient completion of project tasks. Using Commercial Off the Shelf (COTS) products to implement policy business rules as part of web-based applications for enterprise-level clients and using at least one (1) of the following products: IBM iLOG Jrules, Corticon Business Rules Engine, and/or Oracle Policy Automation (OPA) to implement policy business rules. Using at least one (1) of the following frameworks: Core JAVA, J2EE Struts, JavaScript and/or Hibernate for implementation of web-based solutions.

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Requirements

  • Bachelor s degree or foreign equivalent degree in Business Administration, any STEM degree or a related field.

  • Two years of experience in the offered position or a position in a related occupation.

  • Must have two years of experience with:

  • Working across all phases of the Agile and/or Waterfall SDLC project delivery lifecycle for the design, development, testing and implementation of web-based applications for enterprise-level clients;

  • Utilizing State Health and Human services programs including Medical, Medicaid, SNAP and CASH for the design and development of solutions;

  • Tracking and reporting on project and milestone deliverable status to ensure timely project delivery and communication of updates to internal and external stakeholders using JIRA and JAMA;

  • Coordinating the project responsibilities of cross-functional onshore and offshore team members to ensure efficient completion of project tasks;

  • Using Commercial Off the Shelf (COTS) products to implement policy business rules as part of web-based applications for enterprise-level clients and using at least one (1) of the following products: IBM iLOG Jrules, Corticon Business Rules Engine, and/or Oracle Policy Automation (OPA) to implement policy business rules;

  • Using at least one (1) of the following frameworks: Core JAVA, J2EE Struts, JavaScript and/or Hibernate for implementation of web-based solutions.

  • 80% travel required.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html

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Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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