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Deloitte Quality Engineer - Consultant in Boston, Massachusetts

Deloitte Risk & Financial Advisory - Quality Engineer - Consultant

Do you thrive in times of disruption? Have a passion for turning challenges and opportunities into long-term competitive advantages? As a member of the Quality Assurance (QA) team, you will have the opportunity to gain valuable, hands-on experience building your professional and technical skills while working alongside leading professionals across diverse industries. Our work helps our clients manage business controversy and conflict. This may include supporting multinational investigations or corporate litigation and regulatory responses. Our team provides services to companies throughout the electronic discovery lifecycle.

Work you'll do

As a Quality Engineer, you will work closely with senior members of QA and verify the effectiveness of quality control activities. You will also document errors detected and results of investigations.

Day to day job responsibilities may include:

  • Monitor, investigate, and escalate data issues related to eDiscovery

  • Maintain and perform updates to quality control checklists and risk codes

  • Perform data throughput checks and reconciliation to verify completeness of deliverables

  • Generate summary reports to provide quality metrics based on Pass/Fail results in checklists and other test plans

  • Identify process changes and perform policy updates as well as assisting in documentation control processes

  • Collaborate with members of QA and test reports, scripts, and quality control tools

  • Perform other related duties as assigned

The desired candidate is an analytical individual who passionate about learning, technology, and process improvement. They will have the ability to work independently, provide timely updates, deliver clear and highly organized results to their team. Lastly, they are a team player who demonstrates accountability, is detail oriented, and possesses strong verbal/written communication & critical thinking skills.

The team

Since 2008, Deloitte Risk & Financial Advisory has operated an innovative high-tech facility in Hermitage, TN for e-discovery and computer forensics work. The Electronic Discovery Solutions Center (EDSC) is considered a leader in the industry and continues to increase capacity, quality, and efficiency of Deloitte Risk & Financial Advisory's electronic file processing by utilizing state-of-the-art technologies in a dedicated environment. The EDSC is a 24x7, 365 days a year operation, and we are looking for dedicated individuals to join our practice and help drive the success of the EDSC.

Duties may require being on-call and working outside of normal working hours (weekends and holidays).

Learn more about Deloitte Risk & Financial Advisory's Discovery practice .

Qualifications

Required:

  • 2+ years of experience supporting quality function for a service/product organization

  • Experience in building and maintaining business relationships and collaboration to drive the culture of quality and strategic initiatives

  • Intermediate to advance working knowledge of Microsoft Office products and applications

  • Proven ability to conduct training related to performing quality control activities

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

  • Ability to travel 10% on average, based on the work you do and the clients and industries/sectors you serve

Preferred:

  • Understanding of the Electronic Discovery Reference Model (EDRM) and working knowledge of common eDiscovery applications (Relativity, IPRO, Nuix, Law, Concordance)

  • Basic knowledge of SQL and creating queries to investigate data errors

  • Experience in statistical sampling methods and providing conclusive summaries and recommendations

  • Bachelor of Science in Computer Science or a similar technical discipline, or comparable industry experience

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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