Deloitte Program Manager in Boston, Massachusetts
Risk and Financial Advisory Overview:
Our Risk and Financial Advisory group is comprised of more than 10,000 partners, managers and staff. We help solve our clients most complex financial instrument and physical market challenges by delivering risk advisory, technical accounting, quantitative, technology and operational advisory services. Specifically, our consulting projects include risk assessment and solution implementation for business strategies and policies, business processes, organization structure, risk modeling, management reporting and treasury, trading and risk systems. We help clients obtain, analyze and report information from multiple sources and across risk classes to facilitate tactical and strategic decision making.
Work You ll Do
The Program Manager (PGM) will lead a cross-functional team to define next generation, client-facing technology products across our service lines and industries. The PGM will interface with Product Managers, Business Analysts, UX Designers, Solution Architects, Engineering, Software Application Testing, and Operations teams and provide project management leadership for ideation, conceptualization & development efforts.
The PGM will have the following responsibilities:
Work with stakeholders and Product Managers to understand customer and business needs and priorities.
Communicate the program vision and project goals to the development teams.
Manage Agile Scrum development teams when required
Work with the Product Managers/Owners and development teams to produce product and release roadmaps.
Track and manage project dependencies across teams.
Manage program communication - proactively identify and communicate program progress.
Ensure issues are identified and resolved.
Facilitate, coordinate and lead cross-functional teams to complete multiple complex technical program and/or project plans, tasks and milestones.
Prepare status reports and conduct trending analysis/root cause analysis. Analyze processes and make recommendations for improvement.
Drive initiatives in support of the approved recommendations.
Influence and manage continuous improvement of product/solution development lifecycle process, practices and initiatives.
- Regularly collaborate with Product Managers, Business Analysts, UX Designers, Solution Architects, Engineering, Software Application Testing, and Operations teams and provide project management leadership to develop innovative, extensible, scalable, robust, reliable and market-facing tech products
Internal Project Reporting and Administration
Lead periodic cross-functional team meetings and be prepared to discuss project status, cross functional team satisfaction, and project key performance indicators for scope, schedule, quality, resource, and costs during regularly scheduled and ad hoc project review meetings with the Business Unit Leadership
Track and report key project metrics on a regular basis.
Keep an accurate risk tracking document with an associated mitigation plan.
Determine project roles of team members based on project requirements, timeframes and budget
When necessary work with external contractors to augment internal resources
Define skill sets (competencies) required for the project based on project specifications and requirements.
Determine resource requirements (including staffing, software, hardware, and facilities) of projects, based on project specifications
Customer and Internal Stakeholder Management
Continually seeks opportunities to increase user satisfaction and deepen cross- functional team relationships
Builds a knowledge base of customers and internal stakeholders business, organization and objectives
Manages day-to-day cross-functional team interaction.
Sets and manages team expectations
Communicates effectively with internal stakeholders to identify needs and evaluate alternative business solutions
Project Accounting and Finance
Understands product revenue models, P&L, and cost-to-completion projections and makes decisions accordingly
Understands our pricing model and billing procedures
Assures project legal and regulatory documents are completed and signed including ensuring compliance with SOC, ISO, SSAE 16 standards where applicable
Tracks and reports team hours and expenses on a weekly basis
Manages project budget and able to produce near real time reports on project costing
Manages project and financial relationship with any contractors used on the project
Explain implications of changes to project scope and/or objectives to the cross functional team
Lead the team to prioritize signed off project work based on analysis of strategic importance, tasks outstanding, obstacles or barriers, budgets, resources and deadlines
Create or participate in the creation of project documentation
Manage the client stakeholders, team members, or contract personnel to design a solution and establish associated project timelines and budgets that allow for the delivery of the most strategic functionality within the project constraints
Establish and maintain a usable and well-communicated schedule for all phases of a project including working in an Agile Software Development Methodology environment
Work with cross functional team to ensure project changes are understood and approved
Produce and maintain an integrated master schedule for the project
Manage project change management through project change orders, phased delivery or other methods to ensure projects deliver on timeline, scope, budget and strategy expectations
Evaluate all key project deliverables, as well as final applications to ensure traceability of requirements, high quality and user acceptance
Responsible for formal sign off on all project deliverables; this will often include coordinating input and involvement from the Business Unit Leadership and cross-functional team.
Ensure project meets company expectations with respect to quality, budget, delivery timelines, and strategy
Escalate these issues when necessary to ensure minimal impact to quality, budget, and timeline
Where project control is in jeopardy, create contingency plans with appropriate input from key team members and implement a revised project schedule, scope or budget in a timely manner
Comfortable with public speaking and with senior executives
Work with product owner to ensure they achieve an understanding of expectations, deliverables, dependencies, risks, progress and the development process
If needed, create customized reporting for the product owners
Use sound judgment in all project communication and ensure that internal stakeholders understand key message
Team, client and management are appraised of project activities in a timely manner.
Communicate progress, risks, expectations, timelines, milestones and other key project metrics to Business Unit Leadership and cross functional team
Ensure all appropriate project document is archived and available to cross functional team members
Bachelor s Degree in a technical major and/or relevant experience required
Project Management training is mandatory with PMI certification being a strong plus
Minimum 6 years of experience in project management, including software product development
Experience in leading on-site and globally disbursed multiple project teams concurrently
Solid understanding of software development life cycle (SDLC) and its interactions with project management discipline
Experience in closely working with Product Managers/Owners and technical team members including Architects & Engineers
Experience in communicating technical and non-technical topics with a wide range of stakeholders, internally and externally
Well versed in the PMI s Project Management Body of Knowledge
Well versed in managing software development projects using Stage-Gate and Agile methodologies including Agile Scrum and Agile Kanban
Agile Scrum Master certification from a prominent organization is preferred
Ability to define and implement project metrics for scope, schedule, cost and quality
Ability to use various project management tools such as Jira, MS Project, Share Point and capacity models
Strong MS PowerPoint visual design and storyboarding skills and advanced MS Excel skills required
Ability to influence others and mentor junior members and ability to work with and guide the IT Operations team
Working knowledge of IT networks and applications (experience in Cloud-based development projects preferred)
Must have strong organizational skills, critical reasoning and decision-making skills
Ability to operate independently and thrive within a fast-paced work environment
Must be able to travel up to 25%
How you ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du#home
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html
Deloitte s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html
Category: Information Technology
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled