Deloitte Manager, Deloitte Leadership Academy in Boston, Massachusetts
Manager, Deloitte Leadership Academy
The Deloitte Leadership Academy (DLA) is a leading-edge, branded educational institute that serves as an exporter of talent across the firm, emphasizing human capabilities as complementary to technical ones and setting the standard for creating growth-oriented and inclusive professionals and leaders for the future of work. DLA's goals are to:
intentionally integrate purposeful and impactful leadership skills and capabilities to cultivate stronger internal and external relationships, drive business growth, fuel engagement and performance, enhance our value, and feed our social and client impact, and
create the next generation of Deloitte professionals and leaders, optimizing the human potential and agility of all our people and enabling them to thrive, change, and lead in the hybrid and technology-focused work environment.
Work you'll do
As a Manager in DLA, you will facilitate and manage their team to create effective and leading-edge learning and development designs that align with learning and talent development strategy to achieve desired business outcomes, on time and within budget. Your day-to-day duties, tasks, and responsibilities include:
Strategy Development (10%)
Analyze research and solution alternatives to support strategy development.
Support the creation of curriculum roadmaps based on Lifecycles.
Stakeholder Relationship Management (15%)
Establish and maintain close ties with Program Deans and key SMRs.
Own and manage key work group relationships within L&D.
Serve as business advisor and learning expert to help the business understand the L&D portfolio(s).
Manage relationships and contracts with L&D vendors.
Operations Management (25%)
Assess and evaluate the instructional integrity and delivery of programs in accordance with learning goals and performance objectives.
Collaborate with the leadership team to monitor the effectiveness of core curricula and supplemental instructional materials.
Leverage team resources to produce dashboards and measurement reports as needed to monitor efforts with stakeholders.
Own and manage individual program plans and budgets to execute against overall L&D strategy.
Engage / assign / mobilize teams to execute upon objectives while aligning work and roles to ensure continuous improvement.
Evaluate and provide quarterly reporting on the effectiveness of educational programming initiatives in practice.
Lead cross-team operational initiatives as needed.
Collaborate with Ops & Comms to approve vendor invoices up to the established threshold.
Work with Vendor Management and Procurement for efficiencies in content, faculty, and partnerships.
Curriculum Management (40%)
Lead the design and development of innovative learning solutions that translate complex business processes and technological concepts into engaging learning experiences.
Maintain strong knowledge of content strategy and design concepts as well as industry knowledge, as needed.
Conduct needs analysis to identify next-up hot-topics, programs, and learning experiences.
Coordinate an elite pool of vendors, academic partnerships, SMRs, and online/virtual tools and platforms to accelerate learning outcomes.
Manage day-to-day work with ID resources, faculty, Talent Services, vendors, USI CTS / CRM, and contractor resources as needed.
Provide an agile development environment that can meet the needs of a constantly evolving environment and a variety of learner requirements.
Collaborate with participants and faculty to evaluate and provide recommendations to increase the reach, impact, and future capability requirements of the learning portfolio.
Acquire and cultivate industry and sector knowledge; identifying and understanding important trends and issues so as to be a trusted advisor to industry leaders.
Resource Mgmt & Development (10%)
Create a teaming environment which encourages sharing of best practices, driving innovation, and continuing improvement.
Lead, inspire, and coach team members, fostering individual and team growth and agility through delegation, feedback, instruction, and encouragement-building on strengths and dissecting and developing areas for improvement.
Coach and mentor work group team members through established 1:1 check-ins and other development mechanisms.
Complete and submit 360* professional development and performance review documentation.
Cultivate an inclusive, high-performing team that maximizes team member contribution by creating an environment of mutual support and shared responsibility.
Utilize employee engagement tactics to encourage employees to become productive, high performing employees who actually enjoy coming to work.
Bachelor's Degree; Minimum 8 years of related experience
Ability to work effectively in a fast-paced, multi-tasking environment
Collaborative mindset to share and implement best practices
Strong instructional design and project management skills
Consultative approach toward clients
Sound leadership skills
Proficient Microsoft Office skills
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Travel up to 20% (While 20% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)
Prior consulting or professional services experience
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.