Deloitte Support Engineer for SAP E-Commerce in Birmingham, Alabama
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Support Engineer for SAP E-Commerce, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you'll do/Responsibilities
Provide production support (data/ code fixes) to SAP Commerce E-Commerce system. Triage and resolve incidents, provide RCA, provide data fixes, and provide code fixes. Work with offshore on handover.
Our Digital Foundry & Operations works with the Enterprise Operations group to bring a flexible capability and fluid capacity model to the delivery of small technology projects and enhancements.
Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
Candidate will stay remote but must be in US Central, Mountain or Pacific time zones
SAP Commerce Technical
Splunk, NewRelic, or similar monitoring/logging tools
Production Support experience
5 years of experience
Limited immigration sponsorship may be available
Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Onshore/offshore model experience.
Direct selling / retail industry experience.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.