Deloitte Technology Services Optimization- ServiceNow- Consultant in Austin, Texas
Technology Services Optimization- ServiceNow- Consultant
Passionate about technology? Energized by a dynamic environment that offers opportunities for professional growth and new responsibilities? Are you interested in helping clients drive alignment with their business, work with a ServiceNow Diamond Partner and establish a culture focused on adding business value? If you are seeking a role that offers you the opportunity to advise clients through critical and complex issues, while allowing you to develop personally and professionally, consider a career in Deloitte’s Technology Services Optimization (TSO) ServiceNow practice.
Work you’ll do
Deloitte is an industry leader in our clients’ Enterprise Service Transformations. We recognize that the backbone enabling our clients’ aspirations for advancement solutions often involves next-gen ServiceNow implementation. From blueprint, to implementation, and ongoing services we offer a full scope of innovative solutions to help meet those goals.
Deloitte wants talent who is ready to innovate, grow our services, and empower our clients to leap frog forward in their technical capabilities. Building your career here offers the opportunity to work with cutting-edge technologies to deliver those next-Gen ServiceNow solutions. We embrace the tech enthusiast mindset and encourage our talent to keep their skills evolving at the speed at which the marketplace desires.
ServiceNow has undoubtedly transformed the way technology enables businesses to perform. It represents a radical shift in how IT services are obtained, used, and managed. Companies are navigating through the various options and deciding between single, or a combination of solutions, across different and dynamic platforms. Our employees are empowered to think outside norms and provide innovative solutions to enable our clients’ IT successes.
From leading practice to business necessity, every business recognizes the need for a strategic cloud integration platform. At Deloitte Consulting, our technology strategy and architecture specialists help organizations develop the strategies and implement the systems that build business value and drive performance. We have the in-depth knowledge and experience gained from working on some of the most complex IT challenges around the globe, everything from system replacement to full IT transformation.
Our Technology Services Optimization (TSO) team works with clients to transform their technology delivery by collaborating with CIOs, Technology Executives, and their teams. Together we work to establish IT operating models based on the implications of next generation and advanced technologies, new and evolving service models for technology, and the operational expectations of an organization.
Our team of experienced technologists understand the interwoven nature technology plays in all aspects of today’s business environment and focus on helping our clients shift from foundational delivery of technology to being the strategic business partner and catalyst for change. Our Agile/DevOps/Lean technology experts work to transform the workforce of our clients into the next generation of technology service delivery teams.
Minimum of 2 years of ServiceNow implementation experience
Minimum of 3 years of technology implementation
Firm understanding of ServiceNow applications and modules
Information Technology experience required, including development, implementation, and maintenance of large scale systems
Proficient in all phases of the Application Development Lifecycle
Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)
Ability work independently and manage multiple task assignments
Bachelor’s degree in Business, Information Systems, or equivalent years of experience
Ability to travel up to 50% (While up to 50% travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice)
Limited immigration sponsorship may be available.
Certified ServiceNow System Administrator
Certified ITIL V3 practitioner
ServiceNow certification in one or more areas
Experience with XML, and SQL
How you'll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.
Recruiter Talking Points
“A key element of improving our people’s talent experience is by increasing flexibility on how and where we perform our work when we emerge from the extended work-from-home environment. Our commitment to flexibility and well-being for our people while we continue to serve our clients remains at the forefront. Our ambition is to create more options and more travel flexibility. We anticipate the majority of our people will travel 50% or less of the time; there may be times where certain projects or clients require more than 50%, however that is what we strive to achieve.”
Category: Management Consulting
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.