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Deloitte Talent Services BPC Lead Specialist, Learning & Development in Austin, Texas

The Learning Delivery team partners and collaborates with many parts of the talent organization to enable the delivery of learning programs.

Work you'll do

Manage data management and analysis in the BPC tool in partnership with the Learning & Development Steward/Operations Lead and Learning & Development Managers/Leaders. The ideal candidate must possess strong technical skills, specifically Excel, and strong understanding of finance principles.

  • Manage daily data entry and reconciliation between any offline records, Finance details and BPC system information

  • Design/develop reports alongside Talent Services Reporting as needed for custom reports

  • Handle daily tasks such as manipulating data, setting up and maintaining information related to FPX codes, QA Program Manager information

  • Escalate concerns to Steward and/or Development Managers regarding how the budget is tracking for each Program Area, including discrepancies to finance plans/forecasts

  • Serve as the primary contact for the BPC system and escalate to Stewards as needed for non-technical support of items related to business process

  • Troubleshoot errors or problems experienced in the BPC system and escalate to ITS

  • Act as subject matter expert on BPC and Finance processes

  • Demonstrate process aptitude with the ability to synthesize different approaches into best practice and to continually identify opportunities for process improvement

  • Recommend solutions that meet unique needs of assigned Functions and functional approaches while standardizing processes whenever possible

  • Play UAT role as needed

  • Perform analysis and apply analysis to aid with issue resolution

  • Conduct discussions with Program Managers and other stakeholders with a focus on documenting and making changes to data in tools as appropriate

  • Serve as a BPC Super User

    The team

    The mission of Talent Services improves efficiencies and operational excellence, delivers strategic and transactional services, institutionalizes operations efficiencies and quality and enhances ability to scale and reduce cost structure. Talent Services focuses on delivery of both strategic and transactional services, either directly for the businesses or in support of the Business Advisors and Learning & Development (formerly known as Center of Excellence of CoE).

    Qualifications

    Required:

  • Bachelor's Degree; Minimum 6 years of related experience

  • Exceptional project management skills

  • Strong organization and communication skills

  • Ability to work effectively and independently in a fast-paced, multi-tasking environment

  • Strong strategic-thinking skills with an ability to collaborate with team members on best practices

  • Consultative approach toward clients

  • Sound leadership skills

  • Proficient Microsoft Office skills

  • Some travel may be required 10-15%

EA_ExpHire

EATALENT ExpHir

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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