Deloitte Salesforce Senior Specialist – ConnectMe CoE - USDC in Austin, Texas
Salesforce Senior Specialist ConnectMe Center of Excellence (CoE) - USDC
Are you passionate about working with cutting edge Salesforce.com technologies? Does the opportunity to work on Salesforce.com-based solution that is changing the way that companies are engaging with their employees excite you? The ConnectMe team is at the center of building, implementing, and supporting the digital workplace of tomorrow for our clients.
ConnectMe enables a digital workplace using data and insights to connect the workforce to what they need, where and where they need it. It allows HR to integrate and streamline information across various system through a personalized dashboard.
Work you ll do:
As a Salesforce Senior Specialist in our ConnectMe CoE, you will participate in the full lifecycle of new ConnectMe releases as well as help to drive new innovation into ConnectMe through the development of proof of concepts related to the Salesforce platform. Additionally, you will bring your deep product and technical knowledge to bare on helping to troubleshoot and resolve issues that our new or existing clients might be experiencing.
Your role will include:
Working with the ConnectMe Product Owner to identify and build innovative components that meet the needs of our clients and exceed client expectations.
Providing your expert knowledge in SFDC and ConnectMe to support the implementation and support of the product for our clients.
Teaming with the product engineering team to test and validate new functionality meets our client expectations.
Supporting the team by customizing demonstrations of the product to show clients the power of ConnectMe.
Based out of our US Delivery Centers in Orlando Florida or Gilbert Arizona, you will work with the Deloitte Consulting organization to design, develop and build solutions to help clients reimagine, reshape and rewire the competitive fabric of entire industry. If not local to one of these locations, we can help by providing relocation assistance depending on how far you are moving.
Our centers house a multitude of specialists, ranging from systems designers, architects and integrators, to creative digital experts, to cyber risk and human capital professionals. All work together on diverse projects from advanced preconfigured solutions and methodologies, to brand-building and campaign management. We are a unique blend of skills and experiences, yet we underline the value of each individual, providing customized career paths, fostering innovation and knowledge development with a focus on quality. The US Delivery Center supports a collaborative team culture where we work and live close to home with limited travel.
4 years of related experience with SFDC Service Cloud, Communities, or Force.com (application design, architecture and development using Salesforce.com)
Salesforce Admin Certification
Strong SFDC knowledge including integration components for SFDC (for example, SFDC APIs, Apex controllers, Apex Web Services, Apex callout, outbound messaging, SFDC data loaders and ETL Tools - e.g. Datastage)
Strong technical foundation with advanced structured programming such as APEX, Force.com, .Net, Java, SOA
Strong understanding of SLDC methodologies
Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
Up to 15% travel required.
Must sit in one of our USDC locations (Orlando, FL or Gilbert, AZ). Some relocation assistance is provided.
Salesforce Service Cloud and App Builder Certification a strong plus
Superior knowledge of the HR function & processes preferred
External consulting experience with a big consulting firm.
Bachelor's degree strongly preferred in computer science, information systems, or other technology-related field
About Deloitte Consulting s Human Capital as a Service
Human Capital as a Service (HCAS) is focused on developing and delivering a Human Capital Platform of products and research, enabling digital organization and helping clients improve their performance and better adapt to disruption in their business. HCAS delivers insights to clients through a modern, digital destination for employees, managers, and HR Professionals. This offering helps organizations to move faster, adapt quickly, learn rapidly, and embrace a dynamic workforce. Learn more about Deloitte's Human Capital as a Service
Today s employees are digital consumers. They expect to interact with colleagues, access information and connect to work with the same ease they have at home. This is why Deloitte created ConnectMe - A portal, mobile, workflow, and case and knowledge management for HR service delivery.
ConnectMe enables a digital workplace using data and insights to connect the workforce to what they need, where and where they need it. It allows HR to integrate and streamline information across various system through a personalized dashboard.Learn more about ConnecMe
How you ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
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Category: Management Consulting
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