Deloitte Finance and Operations Manager-ME Operations in Austin, Texas
Finance and Operations Manager, Marketing & Communications
Deloitte's Marketing Excellence team combines the power of Deloitte's brand with the most inspired marketing techniques to produce business results for our clients. From events to social media to digital strategy and execution, we elevate the Deloitte brand and strategic positioning, delivering a cohesive, consistent experience. The team brings together creative and technology skills, business insights, and industry best practices to develop innovative creative assets that engage our clients. It also executes with agility and measurable performance through best-of-breed solutions, centralization of key information and operations, and optimization of data, tools, people and process.
As the Finance and Operations Manager in Deloitte's marketing organization, you will liaise with marketing leaders and finance to foster an environment that drives operational excellence. You will be responsible for budget planning, capacity and savings modeling, the operational data ecosystem, and data storytelling to meet our growing and complex business needs. You will act as a strategist, advisor, implementer to achieve streamlined activities within the organization based on urgency and priority. You will be able to collate and prioritize critical issues and required information to facilitate efficient decision making; delivering insights and making recommendations to help realize the vision for the organization.
You will have the desire to learn the inner workings of the marketing organization; including the business marketing teams and the in-house agency (GDA-Green Dot Agency) that will help inform and influence their work. We are looking for a candidate with a strong foundation in business operations, financial management, and data management, with the ability to analyze large data sets, create digestible insights, and leverage the data to tell a story that will resonate for various audiences and is actionable.
Partner with leadership and various internal stakeholders and colleagues to:
Understand always evolving business needs and priorities
Perform analyses to advise on optimal business strategies that support objectives, and execute upon those approaches
Establish processes and operational reporting best practices, and deliver ad hoc and regular cadence reporting on budget, capacity, utilization, and forecasts
Develop fiscal year operating strategies and supporting plans
Act as data advisor in the development and quality assurance of reports and dashboards
Develop, monitor and execute specific initiatives to improve business performance, reduce cost structure and optimize capacity
Manage business plan including tracking, execution, variance analysis, and recommendations
Drive capacity and utilization forecasting and analysis
Analyze and identify savings opportunities
Oversee time and expense account management strategy and implementation
Partner with Finance to:
Translate business needs and changes, strategizing on solutions and coordinating implementation
Understand Deloitte's financial environment and identifying its impact on operations
Plan for fiscal year, including budget, capacity, volume of work
Prepare year-end close and accrual needs, and ensuring execution through Finance
Track what costs require journal entries and orchestrating execution with Finance
Manage organizational reporting hierarchy
Strategize for cost allocation and management
Oversee Global internal client cost and billing models
Qualifications - External
Strong data and analytics skills
Fluent in Excel
Capacity and utilization management in a large organization
Solid managerial and interpersonal skills
Proven track record of effectively interacting with senior management
Ability to work strategically and collaboratively across departments
Ability to think globally, strategically and creatively
Experience managing complex budgets and approval cycles.
Proven ability for leading and delivering internal projects.
Expert problem solver. Leverages knowledge gained through prior experience, education, training to resolve issues and remove project barriers
Extensive experience advising and coaching top executives on strategic, organizational, and communications matters
Fosters a climate conducive to establishing positive working relationships with clients (internal and external)
Limited sponsorship may be available
Excellent written and verbal communications skills required. Must be able to easily grasp and communicate complex ideas
Education and Experience
8+ years of relevant business operations experience required with strong Business Analysis or Financial experience preferred.
Marketing organization or Advertising agency experience a plus
Bachelor's Degree in Business, Finance, or related field
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.