Deloitte Tax - Transformation Projects - Manager in Atlanta, Georgia
Transformation Projects - Manager
The Tax Transformation Office enables Tax client service delivery through end to end business process improvement across the full range of Tax market offerings, improving delivery efficiency and driving growth. This is an opportunity to be part of an innovative team within Deloitte Tax that delivers value aligned with the Deloitte brand.
The role requires working knowledge of professional services and the end to end technology delivery life cycle. As Transformation Manager, you will work across multiple tax market offerings collaborating with Tax subject matter specialists and the team within the Tax Transformation Office. Project related activities include:
ability to apply agile and design thinking techniques to process design and process improvement
decomposing business requirements
collaboration throughout the delivery lifecycle
managing user metrics
analyzing feedback and developing related action plans
decommissioning legacy systems
Deloitte Tax LLP's Tax Transformation Office is responsible for the definition of standard processes to support the delivery of Tax services, and the related development and deployment of technology to enable service delivery. The Tax Transformation Office focuses on enhancing Deloitte Tax LLP's ability to deliver value-added, and efficient Tax services to our clients. Tax Transformation consists of professionals with varying backgrounds ranging from Tax Professionals, Human Capital and Technology Consultants, and other IT professionals including QA and Support. The team consults and executes on a wide range of projects with a strong focus on adoption including stakeholder analysis, communications, learning and change management.
Bachelor's degree in business or information technology related field
7+ years transformation experience
Agile delivery and design thinking experience
End to end technology project delivery
Training delivery and post-production client facing support experience
Strong focus on deployment, adoption and driving change
Demonstrated ability to manage multiple priorities simultaneously while delivering outstanding quality and meeting established deadlines
Travel up to 25% (While 25% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)
Limited Sponsorship - Limited immigration sponsorship may be available
CPA, Enrolled Agent, or other appropriate technology certification (either in process or able/willing to obtain)
Agile or PMP certification
Experience working in a professional services environment
Strong PowerPoint and Excel experience
Advanced written, verbal analytical and communications skills required.
Working knowledge of data management and metrics
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.