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Deloitte Senior Business Center Assistant in Atlanta, Georgia

Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services.

Senior Business Center Assistant

Job Summary:

The Senior Business Center Assistant provides standard and advanced administrative support in a virtual service center environment, under the supervision of an Administrative Business Center supervisor and manager. The Senior Business Center Assistant provides support to Partners, Principals, Managing Directors (PPMDs), often through their administrative assistants, as well as other Deloitte professionals. Position requires excellent communication skills and knowledge of clients business and industry.

In addition to providing direct administrative support, the Senior Business Center Assistant may also coordinate the work of others through monitoring an assignment queue, distributing work and/or performing quality checks.

The Senior Business Center Assistant is responsible for and dependent on effective teamwork and communication. This individual is responsible for fostering a positive, collaborative work environment and effectively leveraging resources without compromising quality. This position requires advanced Microsoft Office skills as well as advanced skills in other billing applications (i.e., electronic invoicing, time & expense, SAP).

Duties and Responsibilities:

  • Produce quality work in a fast-paced environment, meeting deadlines as well as customer expectations for quality and accuracy; effectively renegotiate deadlines when necessary

  • Work independently and accurately assess requirements for each project; be able to communicate effectively with customers when there are questions or issues to be addressed

  • Document project activities clearly and concisely to provide comprehensive project history in workflow management system

  • Maintain a thorough knowledge of Deloitte brand standards in order to offer accurate guidance to customers

  • Edit memos, letters, emails and other correspondence; format and edit documents such as financial statements, presentations, proposals and other client deliverables according to Deloitte brand standards

  • Build relationships, using various mediums, with customers in all functions at all levels, and assure effective delivery of services

  • Conduct research as requested using Internet and intranet resources

  • Coordinate work with other Administrative and local teams virtually

  • Provide time and expense support (DTE)

  • Process vendor payments and related activities using Payables Tool and interacting with the Global Finance Team as required

  • Provide advanced support using Deloitte software, including invoicing, reports, opening/closing/reinstating projects and performing research

  • Some design background preferred (MS Word and PPT)

  • Perform additional tasks as required

Category: Administrative and Support Services

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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