Deloitte Learning and Development Manager, Leadership and Professional Development in Atlanta, Georgia
Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world s most well-known and respected companies, including more than 75 percent of the Fortune 100.At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you ll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients will be heard.
Job Title/Job Code: Learning & Development Manager, Leadership & Professional Development
Career Level: Manager
Channel/Function: Talent Development Center of Excellence (CoE)/Deloitte Services LP
Position Reports to: Development Leader, Enabling Areas Learning
Work you ll do
Managethe design and development of effective and leading-edge programs across the leadershipand professional development curriculum for Deloitte s Enabling Areasprofessionals.
Development advisor: Serve as a credible and trusted advisor to stakeholders on effective and leading-edge learning and development strategies to achieve business goals.
Needs assessment: Determine key development needs to achieve desired business outcomes.
Program design: Design innovative solutions to improve performance and engage the modern learner; appropriately leverage and manage internal and/or external resources, best practices and innovations.
Communications: Develop and deliver creative communication campaigns to communicate value and engage learners.
Program management: Execute with strong project management skills, including creating and monitoring work-plans, managing against milestones, knowing what to prioritize and why, knowing who to keep informed, why, and how often, and knowing when to escalate.
Annual plan: Provide input into the annual plan and budget based on business priorities.
Operations: Manage end-to-end program operations including budget, program delivery, evaluation/feedback and measurement of business impact.
Continuous improvement: Use evaluation data to measure impact and improve learning programs; continuously assess delivery process improvement opportunities. Challenge the status quo to drive improved outcomes.
Collaboration: Actively partner with Talent and business colleagues in the US and India to ensure an optimized and common curriculum across geographies.
The Enabling Areas Learning team, within theDevelopment Center of Excellence, delivers business-focused, efficient andinnovative learning and development programs and experiences, thoughtfullydesigned to help our professionals best serve at every stage of their career.Through the work of this COE, development at Deloitte is not just abouteducation development is a vital part of Deloitte s leadership culture.
How you ll grow
At Deloitte, our professional development planfocuses on helping people at every level of their career to identify and usetheir strengths to do their best work every day. From entry-level employees tosenior leaders, we believe there s always room to learn. We offer opportunitiesto help sharpen skills in addition to hands-on experience in the global,fast-changing business world. Fromon-the-job learning experiences to formal development programs, ourprofessionals have a variety of opportunities to continue to grow throughouttheir career.
At Deloitte, we know that great people make a greatorganization. We value our people and offer employees a broad range ofbenefits.Learn more about what working at Deloitte canmean for you.
Deloitte s culture
Our positive and supportive culture encourages ourpeople to do their best work every day. We celebrate individuals by recognizingtheir uniqueness and offering them the flexibility to make daily choices thatcan help them to be healthy, centered, confident, and aware. We offerwell-being programs and are continuously looking for new ways to maintain aculture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Deloitte is led by a purpose: to make an impact thatmatters. This purpose defines who we are and extends to relationships with ourclients, our people and our communities. We believe that business has the power to inspire and transform. Wefocus on education, giving, skill-based volunteerism, and leadership to helpdrive positive social impact in our communities. Learn more about Deloitte s impact onthe world.
Wewant job seekers exploring opportunities at Deloitte to feel prepared andconfident. To help you with your interview, we suggest that you do yourresearch: know some background about the organization and the business areayou re applying to.Check out recruiting tips from Deloitteprofessionals.
Established track record for taking a consultative approach to designing and delivering innovative virtual learning programs with measurable business results that meet stakeholder needs.
Credible resource for professional and leader development content, adult learning theories, leading-edge instructional design methods (including beyond the classroom, bite-sized and on-demand), performance consulting, and change management.
Significant program management experience with successfully planning, managing and delivering multiple, concurrent, and complex work streams in a matrixed organization with aggressive timelines.
Outstanding interpersonal skills that build relationships with senior leaders in the firm and across the organization with a high capacity for influence, collaboration, and consensus.
High initiative and passion for resolving complex business issues and moving solutions to the next level.
Strong analytical skills and ability to identify and present data-driven insights and trends.
Strong critical thinking to identify interdependencies between issues, data, and outcomes; clear understanding of how moving pieces come together to build the big picture.
Proven ability to communicate ideas and insights in person, virtually, and in writing, succinctly and with impact, understanding what is relevant vs. what is noise to the audience.
Strong command of Microsoft Office skills and ability to produce deliverables that carry a stamp of excellence.
In Excel, aggregate data, complete complex analysis, and display results visually.
In PowerPoint, translate data into insights and tell a logically structured, succinct, and compelling story tailored to your audience; make clear and easily actionable asks.
In Word, create clear, concise, professional written communications with a user-friendly layout that s conducive to cognition.
Minimum 10 years of learning and development experience.
Bachelor s degree required; MBA or Master of Science in training and development, human resources development, education, organizational psychology, or related field preferred. Instructional Design experience strongly preferred.
Up to 25% travel could be required based on role responsibilities.
Consultative approach toward clients is required; Prior Consulting or Professional Services experience is preferred.
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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Category: Human Resources