Deloitte E-C&M-Human Services Transformation Sr Manager in Atlanta, Georgia

Human Services Transformation- Senior Manager

Government & Public-Services Practice (GPS)

Deloitte Consulting is in the business of enabling governments to deliver extraordinary advantages to citizens through unprecedented efficiency, accountability, and responsiveness. Our mission is simple - to help governments serve the 21st century citizen. As an organization with deep commercial industry knowledge, Deloitte Consulting's Government &Public-Sector Practice (GPS) is a source of best practices in Strategy, Financial Management, Enterprise Risk Management, Technology Integration, and Human Capital. Our government clients turn to us for better insights into leading strategies and to tap into our network of prominent teams across our industry programs. Deloitte Consulting has the people, the experience and the resources to meet the needs of our client .

Are you a talented professional that focuses on the planning, execution, and monitoring of project initiatives? Are you a resourceful problem solver that thrives in the identification and definition of creative, effective technology solutions? As a Project Management/Functional Senior Manager, you help clients set-up, manage, and operate their most complex projects, define functional requirements for technology solutions, and design and derive transformative approaches for technology systems.

Work you ll do:

  • As a Sr. Manager, you manage work threads across one or more engagement teams to create software solutions that help our clients solve problems, expand market share, improve operations, and grow their business.

  • Lead engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work; manage engagement economics; manage engagement risk

  • Manage day to day interactions with executive clients and sponsors

  • Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies

  • Develop practical solutions and methodologies; develop "thought ware" and "point-of-view" documents; participate in public speaking events; get published in industry periodicals

  • Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices.

In addition, successful Managers will have the following preferred background

  • Experience planning, tracking and delivering projects using Microsoft Project and documenting processes in Microsoft Visio

  • Strong presentation and facilitation skills including development and delivery of Microsoft PowerPoint presentations

  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

  • Experience working in a collaborative environment

  • Experience leading work planning, monitoring, and reporting

  • Experience conducting interviews and documenting requirements

  • Experience leading design sessions and defining future state processes

  • Ability to work independently and manage multiple assignments

  • Strong oral and written communication skills

The team

Human Services Transformation

Our Human Services Transformation team works to help transform how our Government and Public Services clients deliver their services to customers across a variety of channels such as walk-in, mail-in, call center, and self-service applications.

We deliver large, complex systems development and transformation projects to Human Service agencies at the federal, state, and local government level enabling us to collaborate with clients who serve those most in need. Budget constraints paired with increased demand for human services have challenged our clients to find efficiencies, do more with less, and rethink the way they deliver services.

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du#home

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html

Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.