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Deloitte Consumer Products Retail MarTech (Google, SF, Adobe) Senior Manager in Atlanta, Georgia

Retail/Consumer Products-Martech (Adobe, SFMC, Google) Senior Manager

Are you an innovative thinker with a proven track record of helping Consumer Products & Retail companies transform their workforce to achieve their business goals?

The Consumer industry is focused on serving the changing consumer, who has rapidly evolving needs, behaviors and preferences for products, services, and experiences. Our Consumer Products and Retail sector is undergoing a transformation fueled by an empowered consumer, technology advancements, market fragmentation and blurring lines across the industry. Organizations are racing to compete for the consumer's attention and win share of wallet, which is creating unique challenges to innovate, modernize technology and transform business models with the winners ultimately seeing this as a consumer-led renaissance.

The Team

Advertising, Marketing & Commerce

Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients' brand values for measurable business growth. We do this by creating content, communications, and experiences that engage and inspire their customers to act. We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients' marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities, many from our Digital Studios.

We serve our clients through the following types of work:

  • Cross-channel customer engagement strategy, design and development to include the creation of omni-channel digital experiences across web, mobile, social, physical, AR/VR, voice, gesture, IoT, and video

  • eCommerce strategy, implementation and operations

  • Marketing Content and digital asset management solutions

  • Marketing Technology and Advertising Technology solutions

  • Marketing analytics implementation and operations

  • Advertising campaign ideation, development and execution

  • Acquisition and engagement campaign ideation, development and execution

  • Agile based, design-thinking, user-centric, empirical projects that accelerate results

Work you'll do

As a Senior Manager, you will lead and deliver large, complex client engagements that identify, design, and implement creative business and technology solutions for large companies. You will contribute to the firm's growth and development in a variety of ways including:

Engagement Management:

  • Lead engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work products; manage engagement economics; manage engagement risk.

Relationship Management:

  • Participate in Business Development, develop and maintain contact with top decision makers at key clients, organize and lead pursuit teams, participate and lead aspects of the proposal development process, contribute to the development of proposal pricing strategies.

Practice Development & Eminence:

  • Develop practical solutions and methodologies, develop "thoughtware" and "point- of-view" documents, participate in public speaking events, get published in industry periodicals.

People Development:

  • Perform the role of counselor and coach, provide input and guidance into the staffing process, actively participate in staff recruitment and retention activities, provide leadership and support for delivery teams and staff in local offices.

Qualifications

Required:

  • 8+ years of professional experience in a consulting or Consumer industry setting with demonstrable depth of knowledge

  • 8+ years of experience working in the Consumer Products space (wholesale or distribution) and or retail industry (merchandisers, specialty apparel, footwear, large food or drug stores, big-box stores) corporate or retail environment.

  • 8+ years of experience within Digital Transformation with large Martech programs including Adobe, SFMC, or Google delivery experience.

  • Experience across a broad range of digital/commerce technologies and platforms across Web Solutions, Digital Marketing, Enterprise Portals, Content and Cloud

  • Experience in leading complex integrated solutions including integration services, data modeling, cloud-based solution

  • Experience leading large sized teams (on and offshore) and technology engagements, including client and consulting staff

  • Experience leading multiple large full lifecycle implementations

  • Experience with selling to C-level executives and other business development activities

  • Ability to travel up to 50% (While 50% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)

  • Visa-Sponsorship - Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

  • Salesforce Marketing Cloud certifications

  • Marketing Automation (Eloqua, Responsys, Marketo)

  • DMPs (Blue Kai, Rocket Fuel, Trade Desk etc.)

  • DSPs (Adobe Media Optimizer, DoubleClick, Media Math)

  • Data visualization, Tableau, Omniscope, PowerBI, Web Analytics, Adobe Analytics, Good Analytics, Webtrends

  • Experience in developing practical solutions and methodologies; developing "thoughtware" and "point-of-view" documents.

  • Commerce strategy and implementation experience (CloudCraze or other leading platform)

  • Strong project management and delivery experience, including budget oversight and staffing of project teams including time management.

  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.

  • Previous experience mentoring, training and developing junior members of the team; experience in employee performance reviews.

  • Ability to work independently and manage multiple task assignments.

  • Working knowledge and experience of MS Office applications and training development tools.

  • Located within a commutable distance of a Deloitte office.

#Consumer22

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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