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Deloitte Ambulatory PA & RC Senior Analyst in Atlanta, Georgia

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Ambulatory PA & RC Senior Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Work you'll do/Responsibilities

As a Consultant at Deloitte Consulting, you will be responsible for individually contributing to your work / mentor junior team members along with liaising with onsite/offshore teams to understand the functional requirements. Working on Cadence/prelude/grand central configuration and builds by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects. Work on provider credentialing and setup. Participate in the daily calls / scrum meetings with respect to deliverables and build the weekly status reports to be reviewed with leadership.Resolve issues or incidents reported by end users and escalate any quality issues or risks with team leads/scrum masters/project leaders.This position has responsibility within all phases of patient access application support and optimization including design, build, test, and maintenance of the application. This role provides outstanding client service and contributes to the organization's mission of utilizing information technology to improve patient care. Troubleshoot problems and address questions from users and provide on-call support on a rotating basis. Make recommendations, review and test changes, enhancements, and each new release as assigned.

Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management

The Team

Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources.

Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.



  • 3-6 years of hands-on experience in Epic Cadence/Epic Prelude/Epic Grand Central modules

  • Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience

  • Certified in Epic Cadence/Epic Prelude/Epic Grand Central, secondary certification in Bedtime/Welcome can be a add on

  • Understand US healthcareworkflows

  • Hands on experience in provider credentialling

  • Experienced in performing configuration changes and system builds in EHR (Electronic Health Record)platforms

  • Ability to perform estimation of workproducts.

  • Ability to understand Service Level Agreement (SLA) methodology and follow the same as per engagementrequirements

  • Perform problem management activities such as Root cause analysis ofincidents

  • Excellent documentation skills such as - Application understanding, change management etc.

  • Good interpersonal and communication skills

  • Flexibility to adapt and apply innovation to varied business domain and apply technical solutioning and learnings to use cases across business domains andindustries

  • Limited Immigration Sponsorship may be available.

  • Role is remote


  • Tech/M. Tech/B Sc in Computer Science/M Sc in Computer Science/MBA or any medical background

  • Knowledge and experience working with Microsoft Officetools

  • Work Experience/Direct Knowledge of clinical area or business area to be supported

  • Ability to follow engagement specific project delivery processes

  • Understanding of application interfacing with other modules/applications for better troubleshooting of issues

  • Analytical/ Decision Making Responsibilities

  • Analytical ability to manage multiple projects and prioritize tasks into manageable work products

  • Can operate independently or with minimum supervision

  • Excellent Written and Communication Skills

  • Ability to deliver technical demonstrations

    Information for applicants with a need for accommodation:

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.