Deloitte Salesforce Functional Analyst in Arlington, Virginia
Customer & Marketing is creating a new model for a new age-we re an agency and a consultancy. Understanding the digital space and preparing for what s next is at our core. We help clients re-imagine how profits are made, how relationships are created and managed; we reshape how work gets done, and rewire the competitive fabric of entire industries. That s the power of driving disruption. That s Customer & Marketing.
Work you ll do
A Consultant at Deloitte functions as an integrator between business needs and technology solutions, helping to create technology solutions to meet clients' business needs. A Consultant gains exposure to multiple industries while demonstrating an awareness of the full breadth of services offered by Deloitte Consulting LLP. Responsibilities include defining systems strategy, developing system requirements, designing, prototyping, and testing custom technology solutions, and supporting system implementation.
The Salesforce functional analyst will be responsible for supporting implementation functional needs. Individual will be responsible for participating in stakeholder workshops, creation of requirements specification document, requirements tractability matrix, product backlog, user personas, implementation plan and other documentation.
1-3 years of years of consulting experience with Salesforce.com.
Experience in onsite functional roles, with expertise in the following the areas/modules: Communities, Service Cloud.
Possess the ability to create and groom user stories in JIRA
Experience performing functional unit testing and conduct user acceptance testing
Experience translating user stories to the technical team and get clarifications from the business
High Level of Proficiency with MS Excel, PPT, Visio
Bachelor s Degree or equivalent experience
Previous Big 4 experience.
Experience with product development lifecycle management, Agile requirement gathering, Agile Scrum Management, Agile Sprint planning, and Salesforce.com lightning.
Experience with Salesforce implementations and strong tech background is a plus
How you ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du#home
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Deloitte s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
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Category: Management Consulting
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.