Deloitte Salesforce Functional Analyst in Arlington, Virginia

Salesforce Consultant

Customer & Marketing is creating a new model for a new age-we re an agency and a consultancy. Understanding the digital space and preparing for what s next is at our core. We help clients re-imagine how profits are made, how relationships are created and managed; we reshape how work gets done, and rewire the competitive fabric of entire industries. That s the power of driving disruption. That s Customer & Marketing.

Work you ll do

A Consultant at Deloitte functions as an integrator between business needs and technology solutions, helping to create technology solutions to meet clients' business needs. A Consultant gains exposure to multiple industries while demonstrating an awareness of the full breadth of services offered by Deloitte Consulting LLP. Responsibilities include defining systems strategy, developing system requirements, designing, prototyping, and testing custom technology solutions, and supporting system implementation.

The Salesforce functional analyst will be responsible for supporting implementation functional needs. Individual will be responsible for participating in stakeholder workshops, creation of requirements specification document, requirements tractability matrix, product backlog, user personas, implementation plan and other documentation.

Qualifications

Required:

  • 1-3 years of years of consulting experience with Salesforce.com.

  • Experience in onsite functional roles, with expertise in the following the areas/modules: Communities, Service Cloud.

  • Possess the ability to create and groom user stories in JIRA

  • Experience performing functional unit testing and conduct user acceptance testing

  • Experience translating user stories to the technical team and get clarifications from the business

  • High Level of Proficiency with MS Excel, PPT, Visio

  • Bachelor s Degree or equivalent experience

Preferred:

  • Previous Big 4 experience.

  • Experience with product development lifecycle management, Agile requirement gathering, Agile Scrum Management, Agile Sprint planning, and Salesforce.com lightning.

  • Experience with Salesforce implementations and strong tech background is a plus

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du#home

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html

Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.