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Deloitte New Tech Manager, Office of the CIO in Arlington, Virginia

About US Consulting Office of the CIO

The US Consulting Office of the CIO is committed developing and implementing the strategy for IT technology investments for the Consulting practice, managing the portfolio of technology projects delivered by ITS for Consulting, and representing Consulting interests in ITS and global/green dot initiatives. The CIO focuses on identifying cost and productivity improvements, supporting the development of security frameworks for IT assets and tools, increasing IT process maturity and improving overall integration. Key priorities include, but are not limited to address emerging technology needs for both in-house and third party technology such as a wide range of virtualization/hybrid work tech and software development tools; drive compliance with technology framework processes to ensure proper adoption of third party tools; rollout of common and secure product development platforms to prevent unsanctioned tool usage and offer reusable, easy to deploy components addressing the needs of various usage scenarios.

The OCIO New Tech Manager will work closely with CIO leadership and the entire CIO team to define and implement the strategy of the CIO for Consulting. Key job responsibilities include:

  • Lead and manage activities and projects evaluating and onboarding new technology for Consulting in close collaboration with Cyber, Risk, Legal and technology assessment teams

  • Assess, plan and manage the rollout of new and updated technology and software standards. Drive compliance in close collaboration with business teams

  • Lead and/or participate in special projects in areas such as cyber, privacy, data management and retention, software development or other general standard and compliance topics. Depending on the initiative and urgency of the request, involvement may be in a supervisory role or requires detailed, hands-on work

  • Identify process gaps and improvements for new technology, tighten cross-team integration and priority alignment, remove barriers, and accelerate new tech onboarding

  • Manage the playbook setup support and acclimation for new tech and products until support organization readiness

  • Develop, track and execute Get Well and Stay Well plans for technology that is non-compliant with firm standards

  • Network with peers and leadership across Offering Portfolios, Offerings, and Industries to horizon-scan future product needs, understand common challenges and address pain points

  • Work closely with the New Tech lead in the development and execution of hybrid business initiatives to seamlessly integrate hybrid teams and technology across Consulting and ITS

  • Partner with ITS Consulting Relationship Managers and account teams to represent Consulting's best interest in various ITS US and Global initiatives related to technology.

  • Support Consulting teams and professionals navigate the various ITS service offerings, technology, and tools. Resolve escalated risks and issues for planned projects and ad-hoc requests

    Qualifications:

  • Bachelor's Degree with 8-10 years of work experience

  • Client service or asset experience at a manager level preferred

  • Familiar with cyber security and technology standards, privacy and compliance frameworks and their potential impact on businesses. Work experience in such areas highly preferred

  • Very good understanding of general business operations, communication, marketing and knowledge management

  • Ability to provide 'big picture' view on the state of the portfolio

  • Ability to navigate tough issues, apply sound business judgement and bring complete picture forward to ensure best decision is made

  • Ability to oversee the delivery and execution of projects and initiatives of various size

  • Ability to help Consulting teams manage through issues, risks and change

  • Intermediate or advanced knowledge of Microsoft Office products required (Excel, PowerPoint)

  • Strong written and verbal communication skills with the ability to present to leadership

  • Strong organizational and analytical skills, critical thinking, and attention to detail required for data analysis, troubleshooting, issue resolution, reporting and communications

  • Ability to work in team settings or independently on multiple assignments while maintaining quality deliverables. Agile to reprioritize tasks to address urgent requests.

  • Ability to coordinate across many constituents and build a close network

  • Experience in project management, Microsoft Teams and ServiceNow a plus

Location: US-Open. Occasional travel required

#NBI22 How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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