Deloitte Cisco R&S Network Architect in Arlington, Virginia

Cisco NetworkArchitect

Do you have experience leading organizationsthrough customer transformation initiatives by combining strategy, technology,data, and design? Do you believe thatdigital technology has the power to make the world more connected and informed,as well as offer new answers to the government s most complex challenges? Ifso, Deloitte is the place for you! Help bring the power of Customer Strategyand Applied Design to our Government and Public Service clients and transformhow they engage with their users. Acareer within our growing practice will offer you unique exposure to consultingcapabilities, industry expertise and trusted methodologies, as well ascutting-edge creative prowess.

Work you lldo

As a Cisco Routing & Switching NetworkArchitect you will:

  • Provide expertise in the plan, design, build, implementation and operations of tasks for complex converged networks, as well as provide on-going support for network infrastructure technologies and related systems

  • Support VoIP telephony systems as well as integrated network environments for Federal Civilian and DoD contact centers and back office business units

  • Work in large enterprise-class network environments, supporting converged technologies

  • Lead discovery-related conversations, workshops, and associated deliverables for stakeholders

  • Anticipate client needs and formulate solutions to client issues

  • Manage, mentor, coach and train junior staff on an ongoing basis

  • Provide Level 3 support and any other duties as assigned

The team

Our Customer Strategy & Applied Design team focuses on helpingclients discover, design, and prototype customer growth strategies andinnovation portfolios to create and drive change in a digital world. We bringknowledge and offerings to uncover the behaviors, motivations and preferencesof our clients customers and develop new experiences for them. Our team ofprofessionals has deep capabilities in strategy, customer experience, digitalstrategy and innovation.

We deliver set of customer focused work:

  • CustomerStrategy | Help clients build capabilities to better understand customervalue drivers and make choices about the markets and segments they servethrough digital, social, and mobile channels; optimize pricing decisions andshape the most strategic issues on the CMO agenda

  • CustomerExperience | Help clients improve the quality, nature and power ofinteractions between the customer and the organization across the lifecycle ofsales, marketing and service at each and every touch point.

  • Applied Innovation | Help clients rapidly design, prototype and launch new businesses and experiences, translating insights on human behavior from design-led methods into offerings and technologies that delight customers and drive growth

  • Digital Strategy | Help clients understand, envision and articulate digital as a business strategy aligned with their CEO s agenda and then craft a plan to embed everything they do with the latest technology solutions and business models to compete in the marketplace for customers and talent

Qualifications

Bachelor sdegree in Computer Science, Software Engineering, or relevant discipline orexperience required

Eligibleto obtain and/or maintain a DoD security clearance

8-10years contact center technology and operations experience required

5 years within a technology leadership role

Strongclient service and consulting skills

Experiencewith Cisco Route and Switch Network

Strongcommunication skills with ability to articulate industry and business conceptsto diverse audiences and present to C-Level executives

DC-basedposition with a willingness to travel up to 25% or more as needed

How you ll grow

At Deloitte, our professional development plan focuses on helping peopleat every level of their career to identify and use their strengths to do theirbest work every day. From entry-level employees to senior leaders, we believethere s always room to learn. We offer opportunities to help sharpen skills inaddition to hands-on experience in the global, fast-changing businessworld. From on-the-job learningexperiences to formal development programs at Deloitte University, ourprofessionals have a variety of opportunities to continue to grow throughouttheir career. Explore Deloitte University,The Leadership Center. at https://zoomforth.com/s/deloitte/du#home

Benefits

At Deloitte, we knowthat great people make a great organization. We value our people and offeremployees a broad range of benefits. Learn more about whatworking at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html

Deloitte s culture

Our positive andsupportive culture encourages our people to do their best work every day. Wecelebrate individuals by recognizing their uniqueness and offering them theflexibility to make daily choices that can help them to be healthy,centered, confident, and aware. We offer well-being programs and arecontinuously looking for new ways to maintain a culture where our people exceland lead healthy, happy lives. Learnmore about Life at Deloitte.

Corporate citizenship

Deloitte is led by apurpose: to make an impact that matters. This purpose defines who we are andextends to relationships with our clients, our people and our communities. We believe that business has the power toinspire and transform. We focus on education, giving, skill-based volunteerism,and leadership to help drive positive social impact in our communities. Learn more about Deloitte simpact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html

Recruiter tips

We want job seekers exploringopportunities at Deloitte to feel prepared and confident. To help you with yourinterview, we suggest that you do your research: know some background about theorganization and the business area you re applying to. Check out recruiting tipsfrom Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html

Category: Management Consulting

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