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Deloitte Registration Authority (Tier 1 Support) in Alexandria, Virginia

Are you looking to make an immediate impact where you can help our clients solve their business challenges? Deloitte's Core Business Operations (CBO) portfolio operates at the center of our client's business. By joining our team, you could help C-suite and program leaders transform their organization and accelerate mission execution through emerging and disruptive technologies, innovative business models, retooled program operations and industry-driven solutions.

Work you'll do

  • This position will be required to be onsite Monday-Friday in Alexandria, VA.

  • Manage ticket queue to work assigned Registration Authority tickets

  • Verify the request paperwork was been properly completed and submitted

  • Process user tokens and certificate requests from specialized RA machines and distribute to users

  • Track token and certificate expiration dates and notify users of expiration dates

  • Participate in audits and the development of RA audit reports

The team

Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Qualifications

Required:

  • High School Diploma or equivalent

  • 2+ years of customer service or IT support experience required

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

  • Active Top Secret security clearance required

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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