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Deloitte Systems Analyst in Albany, New York

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Systems Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Work you'll do/Responsibilities

Currently, working with our project team and our healthcare client, you will a nalyze, verify, track, and recommend for development of implementation plans for system development and implementation of products and solutions which may include discovery, design, conversion, testing, and/or any other components of the project plan cycle and agile delivery. You will also serve as a liaison between business and technology teams. You will also participate in developing and delivering training programs for current and prospective users; educates practice, site, and corporate management on project operations and procedures.

In addition, you will assist implementation team in configuring HIPAA rules based on System policies and legal requirements. You will also ensure processes are compliant with system policies, applicable laws, and contractual bargaining agreements. You will also be responsible for performing solution audits; resolve discrepancies, as required. You will also collaborate with implementation teams to resolve user issues.

In this role as System Analyst, you will consult with departments to provide customer support during and post implementation. You will also conduct post implementation satisfaction surveys; advise management of results and recommends actions; troubleshoot issues and resolves concerns as well as recommend necessary fixes; consult with newly acquired facilities and designs transition and implementation plans. You will be operating under general guidance and work assignments are varied and require interpretation and independent decisions on course of action.

The Team

Our Core Technology Operations (CTO) team offers differentiated operate services for our clients with solutions to help organizations scale and optimize critical business operations, drive speed to outcome, deliver business transformation, and build resilience in an uncertain future.

Our operate services within CTO include:

  • Foundry Services: Operate services providing flexible, recurring resource capacity for client initiatives, projects, tasks, and enhancement

  • Managed Services: Operate services that provide ongoing maintenance, monitoring, and optimization for IT/Engineering applications & products

    Qualifications

    Required

  • Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience

  • 3+ years of experience with Soarian Scheduling/Financials and Athena IDX

  • 3+ years of experience with Techno-Functional experience in AMS/Operate platforms

  • Experienced with Analysis, verification, tracking and recommendation for Project, Product and Solution implementation and maintenance

  • Experience with recommending and delivering product and solution plans and training materials throughout implementation and helps ensure smooth operations post implementation

  • Limited immigration sponsorship may be available

  • Role is remote

Preferred

  • Ability to work in team in Global diverse/ multiple stakeholder environment

  • Experience in client facing environment

  • Can operate independently or with minimum supervision

  • Excellent verbal and written communication skills

  • Analytical ability to manage multiple projects and prioritize tasks into manageable work products

  • Ability to deliver technical demonstrations

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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