Deloitte Senior Administrative Assistant - Philadelphia in Philadelphia, Pennsylvania
Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world s most well-known and respected companies, including more than 75 percent of the Fortune 100.At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you ll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients will be heard.Position Summary:The Senior Administrative Assistant plays an integral role in supporting the success of the practice by providing a variety of administrative services to our Partners, Principals, and Managing Directors (PPMDs) in a fast-paced, service-oriented environment. The successful candidate will possess a high degree of self-confidence and executive presence, exercise discretion and diplomacy in all interactions, have the ability to proactively anticipate and manage challenges, be a self-starter with strong abilities to manage multiple responsibilities and prioritize appropriately, work efficiently and remain flexible to changes in schedule and work hours (including flexibility to work overtime as required). Expected administrative activities include project management and coordination, calendar management, research, travel arrangements, time and expense management, invoicing, meeting coordination, event planning, and back-up support for other team members.Responsibilities include but are not limited to the following:Coordinate work with other national and local teams virtually and in person. Have an expert understanding of Deloitte s network of business support services in order to delegate work requests and partner with other national and local teams as appropriate to deliver work effectively.Build positive and productive relationships with Administrative Services Manager and peers, PPMDs, teams, and Deloitte professionals in all functions at all levels to assure effective delivery of services.Accurately assess requirements for each project/work request. Communicate effectively with requestors and service providers at all times, addressing questions or issues promptly and professionally.Produce superior work in a fast-paced environment, meeting deadlines as well as expectations for quality and accuracy. Effectively re-negotiate deadlines when necessary.Track, research and manage time and expense activities to proactively enter and submit on behalf of PPMDs.Proactively manage PPMDs travel needs, including international travel coordination, understanding PPMDs travel preferences and monitoring flights.Provide Outlook email support, including management of distribution lists.Provide Outlook calendar support, including creating, updating, and rescheduling meeting invitations. Maintain a thorough knowledge of Deloitte s matrixed organization and brand standards in order to offer superior service and accurate guidance to customers.Compose and edit letters, emails and other correspondence. Collaborate with appropriate business support services teams as appropriate to format, edit, proofread and coordinate printing of documents such as presentations, proposals and other client deliverables according to Deloitte brand standards.Conduct research as requested using Internet and intranet resources.Essential Skills and AbilitiesBachelor s degree preferred.Excellent time management skills with ability to prioritize and effectively multi-task in a high stress environment.Superior organizational skills and proactive in anticipating business needs; able to identify and contribute to developing efficient process and workflow methods.Excellent verbal and written communication skills with knowledge of proper grammar, punctuation and spelling. Attentive listener. Able to use tact and diplomacy in both verbal and written communications.Superior technical skills, including the ability to learn and master a variety of internal custom business applications. Advanced Word, Excel, PowerPoint, Outlook and Internet.Manages confidential information appropriately.Personal AttributesUnderstands Deloitte s business, and understands the implications and impact of his/her work within the business.Self-motivated. Able to work independently and collaborate as part of a team to achieve business goals.Requires little instruction on day-to-day work. Able to determine best approach for new assignments or projects with general instructions.Exceptional interpersonal skills with the ability to engage and interact with internal and external clients at all levels. Communicates with a positive, can-do attitude and professional demeanor at all times.Flexible and adaptable; able to embrace ongoing change in tasks and environment.Detail-oriented and quality conscious. Dependable.Able to take initiative. Assertive, confident and willing to take appropriate and proactive action to accomplish tasks.Exercises good judgment/decision making. A critical and innovative thinker who is able to anticipate problems, formulate solutions and act accordingly.Eager to grow. Motivated to learn and develop new skills. Able to learn quickly and apply new skills.
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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Category: Administrative and Support Services