Deloitte Operations Manager in Philadelphia, Pennsylvania

Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world s most well-known and respected companies, including more than 75 percent of the Fortune 100.At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you ll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients will be heard.

Operations Manager

Work you ll do

Candidate will be responsible for leading aProduction Operations support team that provides 24x7 monitoring, processing,and incident management services for a large state government solution. The selected individual will be co-located with client counterparts whothey will workvery closely with to drive efficiencies andprocess improvements related to operations.

The team

Application Management Services

In today s business world, the cost and complexity of informationtechnology is higher than ever. Many organizations find themselves with acomplex digital environment that is difficult to manage and costly to maintain.At Deloitte Consulting LLP, we work with clients to make sense of thesechallenges, driving application performance and achieving better businessresults. Providing a full range of industry leading services, includingdigital, systems integration and resource planning, we enable clients to finetune Application Management Services to their IT and business objectives. Learn more about ourApplication Management Services practice.



  • Solid Windows Server 2012/2008 experience. Understanding of the following Windows services:

  • IIS 7.5 & 8

  • MSMQ

  • WSUS

  • Certificate stores

  • Windows Firewall

  • Solid MS Biztalk experience or similar experience using an ESB such as WebSphere or JBOSS

  • Basic understanding of virtualization and hypervisors. Should have some knowledge of a bare-metal hypervisor such as VMWare ESX, MS Hyper-V, or Citrix XenServer.

  • Programming experience using MS .NET or JAVA

  • Solid ability to properly read and understand a stack trace

  • Basic understanding of .NET configuration concepts

  • Solid understanding of MS SQL Server. Knowledge should include:

  • DML and DDL

  • Always On

  • Backups

  • Experience with data center monitoring software such as SCOM

  • Experience with an enterprise batch scheduling system

  • Familiarity with ITIL processes relevant to operations services

  • Experience implementing an Enterprise Access Gateway system.

  • Bachelor's degree or equivalent years of experience

  • 7 years of experience


  • Oracle suite experience

  • Knowledge of OSI layer protocols

  • Basic understanding of transport layer security TLS

  • Basic understanding of tools and methods to debug network issues



  • Wireshark

  • Basic understanding of HTTP, SOAP, and WS-Security protocols

  • Experience with a SFTP product and concepts

  • Experience using a SAN system and/or understanding of SAN concepts and tiered storage systems

  • Programming experience using Windows batch scripts

  • Basic PowerShell scripting experience

How you ll grow

At Deloitte, our professional development plan focuses on helpingpeople at every level of their career to identify and use their strengths to dotheir best work every day. From entry-level employees to senior leaders, webelieve there s always room to learn. We offer opportunities to help sharpenskills in addition to hands-on experience in the global, fast-changing businessworld. From on-the-job learning experiences to formal developmentprograms at Deloitte University, our professionals have a variety ofopportunities to continue to grow throughout their career.


At Deloitte, we know that great people make a great organization.We value our people and offer employees a broad range of benefits. Link

Deloitte s culture

Our positive and supportive culture encourages our people to dotheir best work every day. We celebrate individuals by recognizing theiruniqueness and offering them the flexibility to make daily choices that canhelp them to be healthy, centered, confident, and aware. We offerwell-being programs and are continuously looking for new ways to maintain aculture where our people excel and lead healthy, happy lives. Learn more about Life atDeloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. Thispurpose defines who we are and extends to relationships with our clients, ourpeople and our communities. We believe that business has the power toinspire and transform. We focus on education, giving, skill-based volunteerism,and leadership to help drive positive social impact in ourcommunities. Learn more aboutDeloitte s impact on the world.

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feelprepared and confident. To help you with your interview, we suggest that you doyour research: know some background about the organization and the businessarea you re applying to. Check out recruitingtips from Deloitte professionals.

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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Category: Management Consulting