Deloitte Manager, Revenue Operations – Hybrid Business Finance COE in New York, New York
Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world s most well-known and respected companies, including more than 75 percent of the Fortune 100.At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you ll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients will be heard.Deloitte Hybrid Business Finance COEManager, Revenue Operations Are you a process-driven Finance Manager looking for an exciting new role with more diverse and higher impact projects? If so, we are looking for an energetic finance professional with outstanding analytical capabilities to join our Hybrid Business Finance Center of Excellence. Deloitte is aggressively acquiring, developing and scaling alternative business models such as Intellectual Property-based (IP-Based") businesses to complement the traditional services offerings across the core functions of consulting, advisory, tax and audit. IP-based businesses offer client s technology, content, data or analytic solutions with recurring subscription revenue business models. The combination of IP-based businesses with Deloitte s traditional service offerings are referred to as Hybrids . While the Hybrid Finance COE is a relatively new team that owns the centralized transactional activity of Order to Cash and Record to Report processes across all alternative business model businesses at Deloitte, there are also plans to possibly introduce a financial planning and analysis (FP&A ) function, to support the respective businesses, in the foreseeable future. What You ll Do As the Manager HBF COE Revenue Operations, you will be responsible for leading and evolving the Order to Cash responsibilities of the team primarily focused on: Order Management, Billing and Collections. You will provide leadership and management to the Revenue Operations (billings and collections) team, ensuring that order to cash processes are client centric, efficient and effective for both IP-based and services components of the business; that information required for management reporting is collected/communicated effectively and that revenue accounting is appropriate, complete and accurate.You ll design the team organizational structure and implement best practices across the group. The role will work closely on new acquisitions to ensure proper set up and migration to the COE. You will implement operational controls ensuring revenue optimization for multiple products line with diverse processes.You will be responsible for developing metrics and KPIs relative to O2C to ensure measurement of the team s output. This includes supporting the growth of the HBF COE as Deloitte continues to invest in Hybrid Businesses. How You ll GrowDue to HBF COE s specialized and focused mission, our team members have the incredible opportunity to work with senior executive partners on high visibility projects across the firm. This gives us the unique chance to observe, learn from, and interact with some of the most highly recognized leaders in a variety of industries, all while developing specialized capabilities for the firm in high priority, high growth areas. Furthermore, professional development and helping our people grow are two core beliefs at Deloitte. We provide access to advanced training programs and expert-taught workshops as well as mentoring and coaching to help you grow. Within DNA and across Deloitte we nurture talent by providing supportive leadership for growth opportunities, from hands-on experience to increases in responsibility to rewarding teamwork. We believe that development has no ceiling and we offer lifetime learning opportunities for people at every level of the organization. What You ll NeedMinimum of 15 years experience in a similar role (run a shared service type operation) with businesses offering IP-based technology, content, data or analytic solutions; traditional services experience considered a plusExperience implementing and running a collection moduleWorking knowledge of Zuora Billing and SAP Subscription Billing a must.Previous experience in large, subscription business managing revenue operationsExperience building, organizing and optimizing a revenue operations team within a subscription billing modelProven track record integrating businesses into existing O2C process (organic or via acquisition)Experience with the entire Microsoft Office Suite, including expert Excel Skills (Excel certification will be required post-hire)Proven ability to develop and motivate teams of accounting/finance/revenue professionals at varying levels of experienceAbility and willingness to travel on a limited basis as neededExperience in understanding the dynamics/various business drivers of IP-based businessesAbility to "think outside the box" while identifying problems and developing creative solutionsExperience working in complex, multi-stakeholder organizationsBachelor s degree What s Nice to HaveProject Management certification preferredAn advanced degree in Accounting/Business is preferred The TeamThe HBF COE manages Deloitte s alternative business model businesses as we rapidly grow our client offerings. We are a tightly knit high-performing team, pride ourselves on exceptional service and the ability to build long-term, mutually beneficial, trusted partnerships. BenefitsAt Deloitte, we know that great people make a great company. We value our people and offer some of the best employee benefits in the industry.Learn more about what working at Deloitte can mean for you. Deloitte s CultureOur culture values creativity and innovation. We celebrate our people and their uniqueness. We believe that collaboration is the key to opportunity and success.Learn more about Life at Deloitte. Societal ImpactAt Deloitte, we re a culture of purpose. Today, the interconnectedness of business, markets, politics, and culture requires the adoption of a unified, integrated ethos. At Deloitte, we believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.Learn more about Deloitte s impact on the world. Recruiter TipsWe want our potential candidates to feel prepared and confident. To help you ace your interview, we suggest that you do your research: know some background about the company and the business area you re applying to. We also suggest that you brush up on your interviewing skills and practice discussing your experience and job history with a family member, friend, or mentor. Below, you ll find links to articles that are designed to help you prepare for your interview and show us why you re the perfect hire.Putting your best foot forward in an interview.What we look for when first meeting candidates.Forward-thinking questions to pose during your interview.7 tips to ensure a strong interview.
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Disclaimer: If you are not reviewing this job posting on our Careers site (careers.deloitte.com) or one of our approved job boards we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at careers.deloitte.com.
Category: Accounting & Auditing