Deloitte Part Time Consultant, HR Focused, Associate 5, Customer Experience Measurement in Nashville, Tennessee

Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world s most well-known and respected companies, including more than 75 percent of the Fortune 100.At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you ll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients will be heard. Consultant HR Focused, Associate 5, Customer Experience Measurement (Part Time) Part Time, 15 hours per week, 100% Field-Based, Local Travel Do you want to join our team of dynamic examination and inspection Consultants? Our Consultants receive distinct methodology training to measure highly technical brands, products, and service standards. LRA by Deloitte recognizes that companies and brands face specific quality assessment and standards compliance challenges. Whether logistical or due to highly nuanced customer interactions, these challenges often require a tailored, thoughtful approach to measurement. Our Consultants have the training and capability to deliver. TheConsultant, HR Focusedat LRA by Deloitte is a field-based position within our client s office, working with the client to help with their recruiting and human resource processes. We are looking for motivated, ambitious individuals local to our client locations that are dispersed nationally and work independently in their offices on average 15 hours per week. The business of LRA by Deloitte specific to this client is to assist with the end to end recruiting process, including sourcing, interviewing, and onboarding services for the client. The Consultant is responsible for contributing to the development of providing recommendations to clients. In addition to their daily responsibilities, they must have excellent judgment, be well-spoken, and have the ability to have discussions with potential candidates for hire, explaining the role they applied for, requirements, and program priorities in a friendly, helpful and professional manner. As our client base within this industry grows, this opportunity has full time employment potential if desired. Work you ll do: Execute the client program according to their processes and guidelines at the assigned specific client location. This includes but is not limited to:Assisting with client recruiting processOpening job requisitionsCollecting ResumesManaging process flow, including contacting candidates, phone screening, setting up interviews, reviewing qualificationsOnboardingAdministrative / New Hire paperwork processingAssisting with new hire training at client location (if applicable)Provide weekly feedback to Team Leader on the program so it can be turned into insightful data analysis to improve client programRepresent the company in client meetings and interactions if requested. Contribute to building strong client relationships through interactions with client personnel in a professional manner and demonstration of industry and functional knowledge while at the client location Attend and contribute to team meetings and conference calls on a regular basis as deemed by the Senior Consultant / Operations Manager Attend and contribute to client meetings and participate in client programs The Team: LRA by Deloitte is a leading global provider of Brand Protection and Customer Experience Measurement services for multinational companies with complex customer interactions. Our innovative brand standards field examinations, quality assurance inspections, mystery shopping programs, research, and consulting services have helped our clients provide consistent, memorable, and differentiated experiences to their customers. Many high-quality, global hospitality brandsas well as companies in the gaming, dining, healthcare, sports and entertainment, real estate, retail, and travel industrieschoose LRA by Deloitte to help them measure and improve the customer experience.Learn more about the LRA by Deloitte practice. Qualifications: Bachelor degree in Business Administration with a focus in Human Resources preferred, specifically recruitingMinimum of two years of Human Resource experience, specifically in HR processes and/or end to end recruitingAbility to commit to full program pilotWorking knowledge of full cycle recruiting (sourcing through onboarding)Exposure to recruiting applicant tracking systems and working knowledge on functionalitySkillful understanding of current Microsoft Office applications such as Outlook, Word, Excel and PowerPoint as well technology devices, including, iPad, tablet and personal computer/laptopMust be well-versed in both grammar and spelling with proficient typing abilityAbility to work independently and properly manage schedule without direct supervision, while adhering to strict deadlinesCommunicate effectively by speaking clearly and confidently when sharing feedbackAbility to exercise discretion and independent judgment by using industry knowledge and fully comprehending clients business models and needs Deloitte s cultureOur positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenshipDeloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please seewww.deloitte.com/us/aboutfor a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. Copyright 2016 Deloitte Development LLC. All rights reserved.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected basis, in accordance with applicable federal, state or local law.

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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Category: Risk Management