Deloitte Senior Consultant - Shared Services / Robotics Process Automation in Houston, Texas
Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world s most well-known and respected companies, including more than 75 percent of the Fortune 100.At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you ll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients will be heard.Shared Service Senior Consultant Achieve the next level of Performance! Leading businesses are now using Global Business Services (GBS) to create alignment among their business units. Instead of operating numerous shared service centers and managing outsourcing vendors separately, organizations can integrate governance, locations, and business practices across the enterprise to achieve transformative performance improvements. In this way, GBS serves as a single enterprise organization or network that can drive collaboration and sharing to improve delivery efficiency, effectiveness, and business outcomes Work you ll doYou along with dynamic colleagues will workclosely with executives to consider how a shared services operating model aligns with their specialists business strategy. You will help drive desired results at the highest strategic levels: from initial strategy development and determining what the value of shared services is to a company, through the implementation and opening of a shared services center, to refinements of the shared services organization to help it achieve the next level of performanceDevelop and evaluate an initial SSC strategy or consider expanding an existing SSCEvaluate sites and facilities locally and globally to help effectively locate an SSCDesign and implement the SSC s IT infrastructure and networksAddress organizational and change management issues, including workforce transition, training, and communicationsEstablish effective governance procedures and service-level agreements for ongoing shared services managementIntegrate the SSC into a company s broader service delivery model organization, which may include offshoring or outsourcing The teamStrategy & OperationsA part of Deloitte Consulting LLP, our Strategy & Operations consultants offer insightful recommendations and data-fueled strategies to help our clients address some of their most complex business issues. We are a diverse and talented team that supports a collaborative culture and delivers value through the application of technology, strategy, and process improvement. We tackle our clients organizational strategy, financial management, supply management, innovation, and growth issues and help to enhance their business performance, productivity, and long-term profitability. Join us, and play a key role in designing our clients roadmap to the future.Learn more about our Strategy & Operations practice. Business Model TransformationOffering client-tailored services and deep industry insights, at Deloitte Consulting LLP we help clients tackle their most complex challenges enabling them to seize new growth opportunities, reduce costs, improve efficiencies and stay ahead of customer demand. Developing and executing our clients strategic vision, we help them dramatically improve their business performance across a broad range of specialties enterprise model design, strategic cost transformation, global business services, real estate, and location strategy and customer operations. Learn more about our Business Model Transformation practice. Senior Consultant Qualifications Required:Must have subject matter expertise in Shared Services or multiple back office functional optimizationFeasibility Assessments, Implementations, and OptimizationUnderstanding of key industry trendsPractical experience with the full lifecycle of functional optimization and/or shared services programsFinancial analysis and business case development experienceAbility to interact at all levels of the client organizationSenior Consultants will synthesize overall strategy by analyzing a wide variety of solutions, selecting the most relevant tools/techniques to meet specific client requirements such as business case, pricing, or complex financial analysis, and interpreting and reporting on outputs.Senior Consultants will participate in setting engagement objectives and scope; develop work plans for components of engagements, coordinate activities between work streams and identify changes in scope.Senior Consultants will also design deliverable content to precisely reflect the engagement contract and client needs and strive to improve deliverable quality through verification and validation of results.Minimum of a Bachelor's degree and 5 years consulting/and or industry experience or an MBA with 2 years relevant work experience.Experience and understanding with robotic process automation, including vendors such as Blue Prism, Automation Anywhere, etc.Familiarity with information technologies and platforms: such as legacy ERP, cloud software services, and customer services applications.Experience with analytics to evaluate and optimize business processesBachelor's DegreeAbility to travel 100% Preferred:Ability to work independently; lead small teams focused on specific work streams of larger projects.Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint).Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.Eagerness to mentor junior staff.An advanced degree How you ll growAt Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. BenefitsAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Learn more about what working at Deloitte can mean for you. Deloitte s cultureOur positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenshipDeloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. Recruiter tipsWe want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to.Check out recruiting tips from Deloitte professionals.
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Category: Management Consulting