Deloitte Salesforce Specialist in Hermitage, Tennessee
Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world s most well-known and respected companies, including more than 75 percent of the Fortune 100.At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you ll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients will be heard. Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services. Salesforce SpecialistLocation:Open - Any US Office Job Overview:We are currently looking for a passionate, innovative, results-oriented technology leader with heart-deep commitment to success to join the Salesforce COE. This role requires extensive and experienced leadership across the Salesforce objects as well as the capability for hands-on development and support. Responsibilities:Provide the consultation and leadership required to deliver Salesforce design, development and support services that enable our clients strategic vision and business objectives.Provide expert knowledge and proficiency for Sales Cloud and facilitate the collaborative development of technology strategy, standards, roadmaps, and best practices. Service Cloud, Lightening, Salesforce 1, Wave or Force.com also preferred.Interact directly with Business leaders and end-users from all levels to understand their functional and technical needs and the underlying business drivers and issues. Anticipate future business / technology needs.Effectively communicate the benefits and trade-offs of proposed Salesforce options to clients andLead the design, configuration and customization efforts for approved projects and ensure that the solution directly aligns with business needs and success criteria. Lead Technical Design sessions with the development teams, including the creation of class models, sequence diagrams, and detailed design specifications for ensuring architectural solutions result in a coherent systems designProvide support / guidance to develop teams during the analysis, development, and testing processes.Understand implications of configuration and customization decisions and explain risks, technology costs, and benefits to Channel and DAS Leadership.Participate in, and lead when necessary, production troubleshooting and War Room meetings.Explore options to leverage synergies, improve effectiveness, increase user productivity and drive adoption across the disparate Salesforce instances.Advise on the right mix of customized and standardized functionality that can be effectively supported with the Channel s capacity and budget.Seek opportunities to continuously motivate the offshore team and promote an unfaltering mission to drive innovation in solution delivery and support.Work with channel leadership to budget and prioritize planned and unplanned development and maintenance projects.Stay abreast of changes in Salesforce cloud, mobile and Force.com landscapes, and provide guidance around implications to current client instances and DAS long term vendor strategy.Exhibit high level of professional flexibility and facilitate a culture of knowledge sharing and learning from leading practices. Salesforce Project ResponsibilitiesAbility to soley support new projects and enhancements from start to finish. Includes identifying client requirements and use cases, defining the best approach/option for meeting clients needs, configuring and building the solution, completing test cycles, and deploying final solution.Design and build Force.com applications and extensions using declarative platform capabilities, custom - Apex code, web services APIs, and other relevant development technologies.Manage on-going support processes which include system upgrades, release planning, and the change control process.Maintain users, roles, profiles, and permissions for each instance.Maintain master data.Create and maintain reports and dashboards and provide consultation on how to improve user productivity. Offshore Team OversightManage daily progress and status of deliverables on projects.Manage both internal teams and offshore vendor teams project delivery, plans, and ensure proper staffing.Ensure that all project resources are focused on the effort to which they are aligned.Closely monitor workload of all employees and offshore vendor resources assigned to project.Promote effective teamwork and spirit of partnership.Minimum:Bachelor's degree in Computer Science, Business Administration or equivalent educational or professional experience and/or qualifications. While an advanced degree is preferred, the value is placed on the extent of the relevant experience and accomplishmentsMinimum of 5 years of in-depth technical experience and a minimum of 2 recent years in configuring and customizing Salesforce (cloud and/or mobile). Salesforce Certified - Salesforce Developer Certifications. Salesforce admin certification preferred.Full lifecycle experience in solution definition and development and testing of the Salesforce application.Design experience with Sales Cloud and/or Service Cloud. Salesforce integration experience preferred.Practical deployment knowledge of Visualforce, Salesforce configurations, Apex classes, AppExchange deployment.Delivery experience with agile projects.Understanding of key Salesforce architectural concepts (e.g. API and governor limits) and how they influence designClear understanding of event-driven and delegate-based design paradigms.Excellent communication, presentation, influencing, and reasoning skills to earn support of business leaders, technology leaders, colleagues, and vendor representatives.Creativity and ability to think outside-the-box while defining sound and practical solutions. Experience with the following Technologies/Methodologies preferred:Experience with Wave Analytics and LightningExperience delivering packaged software or SaaS is a big plusData migration experienceUsage of automated build and/or unit testing and integration systemsCapable of building sustainable relationships with colleagues and key individuals.Desire to take the initiative, moving projects/ideas forward with clarity.Leadership skills to indirectly lead cross-functional teams towards common solutions. Travel:Minimal travel (<10%) is required. How you ll growAt Deloitte, we ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunitiesincluding exposure to leaders, sponsors, coaches, and challenging assignmentsto help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people s growth and development.Explore DU: The Leadership Center in India BenefitsAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Learn more about what working at Deloitte can mean for you. Deloitte s cultureOur positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenshipDeloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world.
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Category: Information Technology