Deloitte Experienced Network Analyst in Hermitage, Tennessee

Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world s most well-known and respected companies, including more than 75 percent of the Fortune 100.At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you ll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients will be heard.

Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services.

Experienced Network Analyst

Hiring Location: Hermitage/Nashville, TN

Job Summary

Designs, configures, and supports enterprise network infrastructure technologies that align business and ITS strategies. Responsible for providing second level incident support, defining and documenting the network standards for infrastructure design, ensuring compliance on all internal and external ITS projects, enforcing consistent policies and processes, and recommending emerging technologies and tools.

Implementation, configuration, and support of Large Enterprise Network Infrastructure technologies deployed within the Deloitte Practice Offices that achieve the proper balance of cost, service level agreements and technology risks at levels consistent with the business and ITS strategies. This position is focused on providing best practices on the deployment and ongoing support of the network infrastructure, including implementation, technology evaluation, process definition, second level support.

Position reports to the Practice Office Services Network Team. This role functions as the primary liaison with internal customers and third party vendors for day to day operation related to the installed network components and configuration / install on new implementations.

Additional responsibilities include collaboration with Senior Management and Network Services staff in

Building New office Networks, Replacing End of Life Local Area Networks, and Wide Area Network infrastructure technology strategy and implementation. The incumbent is responsible for providing second level incident support, defining and documenting the network topology ensuring compliance on all internal and external ITS projects, enforcing consistent policies and processes. The role will also be responsible for vendor escalations to ensure resolution of issues.

Responsibilities:

  • Advanced proficiency with multi-site network protocols and physical topology, systems monitoring, security management Cisco Routers,

  • WAN acceleration Riverbed Steelhead

  • Configures, implements, documents, and provides second level support for Practice office networks (i.e. LAN/WAN, routing, switching, voice, wireless, etc)

  • Advanced proficiency with Cisco Switches

  • Advanced proficiency with Cisco Wireless ( APs, Controllers, ISE, Prime)

  • Works directly with vendors and ITS teams to implement network solutions to meet client and internal technology needs and requests

  • Member of team responsible for the build, test and deployment Practice Office Networks, LAN, WAN, Wireless, IP Management

  • Provide 24x7 oncall support of Practice Office network environments

  • Perform troubleshooting, fault isolation, and recovery of failed network components

  • Establishes strong interactions with our vendors to promote a cohesive working relationship

  • Vendor management and escalations to ensure timely resolution to network failures

  • Drive standardization to ensure one implementation and one experience

  • Provide ITS management escalations to outstanding issues and problems as necessary to resolve and correct

  • Drive for results. Motivates team while constantly driving towards key milestones. Maintains constant awareness of deliverables; keeps team focused on short and long term milestones

  • Fosters a climate conducive to establishing positive working relationships with clients (internal and external).

  • Bachelors degree in Computer Science or Business Information Systems preferred or relevant technical training or equivalent work experience

  • CCNA Cisco Certified Networking Professional Wired Preferred

  • CCNA Cisco Certified Networking Professional Wireless Preferred

  • CWNA Certified Wireless Network Administrator Preferred

  • Government security clearance Preferred

  • 2-5 years of experience supporting and maintaining LAN/WAN

  • 2-5 years experience configuring, installing, and troubleshooting Cisco routers and switches

  • Understanding and knowledge of WAN technologies with emphasis on MPLS

  • Experience implementing and supporting OSPF and BGP routing protocols

  • Experience in the implementation and support of Enterprise Cisco Networks

  • Understanding and knowledge of Cisco s switching platform

  • Strong understanding of Spanning Tree, VLANs, and TCP/IP

  • Experience supporting Quality of Service (QOS)

  • Experience Deploying, Designing, and troubleshooting Cisco Wireless Infrastructure

  • Experience troubleshooting complex LAN / WAN issues

  • Past experience with large network migrations

  • Strong written and verbal communication skills are a must

  • Able to be a self-started and work independently

  • A strong team player with experience working in multi-cultural environment

  • Align with Organization s strategic and cultural objectives

  • Willingness and availability to work after normal business hours and willing to travel as necessary

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Disclaimer: If you are not reviewing this job posting on our Careers site (careers.deloitte.com) or one of our approved job boards we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at careers.deloitte.com.

Category: Information Technology