Deloitte One Team Administrative Assistant (Dallas) in Dallas, Texas
Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world s most well-known and respected companies, including more than 75 percent of the Fortune 100.At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you ll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients will be heard.Position Summary: The One Team Administrative Assistant provides various administrative services within a centralized service delivery model (One Team) supporting multiple internal clients in a service center environment. The job responsibilities support the portfolio of One Team services including administrative, hospitality, and office services. While the responsibilities for this position will be primarily administrative, they will fluctuate depending on day to day business needs and requirements to deliver hospitality and office services related activities. In addition to providing direct administrative support, the Administrative Assistant may also coordinate work of others through monitoring an assignment queue, distributing work and/or performing quality checks. The Administrative Assistant is responsible for and dependent on effective teamwork and communication. This individual is responsible for fostering a positive, collaborative work environment and effectively leveraging resources without compromising quality. This position requires advanced Microsoft Office skills as well as advanced skills in other Deloitte applications (i.e., electronic invoicing, time & expense, SAP). Expected administrative activities include project management and coordination, calendar management, research, travel arrangements, time and expense management, invoicing, meeting coordination, event planning, and back-up support for other team members. Responsibilities may include but would not be limited to the following: Administrative Support:Produce quality work in a fast-paced environment, meeting deadlines as well as customer expectations for quality and accuracy; effectively re-negotiate deadlines when necessaryWork independently and accurately assess requirements for each project; be able to communicate effectively with customers when there are questions or issues to be addressedDocument project activities clearly and concisely to provide comprehensive project history in workflow management systemMaintain a thorough knowledge of Deloitte brand standards in order to offer accurate guidance to customersCompose and edit memos, letters, emails and other correspondence; format, edit and proof documents such as, presentations, proposals (includes print coordination as needed) and other client deliverables according to Deloitte brand standards. Build relationships, using various mediums, with customers in all functions at all levels, and assure effective delivery of servicesConduct research as requested using Internet and intranet resourcesCoordinate work with other national and local teams virtually and in personProvide time and expense support (DTE)Process request for payment (RFP) and related activities using APNet, interacting with national business centers and Finance as requiredProvide advanced support using DPS, including invoicing, reports, opening/closing/reinstating projects and performing researchCreate and serve as administrator for SharePoint sitesMake business travel arrangementsProvide Outlook support (email, including managing distribution lists, calendar)Hospitality:Work efficiently and comfortably within the internal reservation/hoteling system and databaseAssist, as needed, with daily aspects of hospitality services to ensure effective and efficient service deliveryAssist, as needed, with conference rooms, offices and workspace reservationsProvide, as needed, meeting support and services including coordinating catering, audio visual, equipment, room configuration Collaborate with other service lines within One Team as required to promote cross-training and teamingProvide backup reception responsibilitiesPersonal Attributes:Self-motivated. Able to work independently and collaborate as part of a team to achieve business goals.Requires little instruction on day-to-day work. Able to determine best approach for new assignments or projects with general instructions.Exceptional interpersonal skills with the ability to engage and interact with internal and external clients at all levels. Communicates with a positive, can-do attitude and professional demeanor at all times.Flexible and adaptable; able to embrace ongoing change in tasks and environment.Detail-oriented and quality conscious. Dependable.Able to take initiative. Assertive, confident and willing to take appropriate and proactive action to accomplish tasks.Exercises good judgment/decision making. A critical and innovative thinker who is able to anticipate problems, formulate solutions and act accordingly.Eager to grow. Motivated to learn and develop new skills. Able to learn quickly and apply new skills.Qualifications:College degree preferred and 3 years administrative work experienceStrong customer service skillsExcellent technical skills - MS Word, Excel, PowerPoint, Outlook, Proofreading and Internet(database experience a plus)Strong verbal and written communication skillsSolid organizational skillsMust have flexibility to work overtime as required
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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Category: Administrative and Support Services