Deloitte eDiscovery, Litigation Helpdesk Specialist in Columbia, South Carolina
Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world s most well-known and respected companies, including more than 75 percent of the Fortune 100.At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you ll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients will be heard.Are you an analytical, problem solver with a passion for investigating complex business issues? Are you interested in working with a dynamic team that uses market leading technology to identify emerging threats and minimize risk within their client s environment? If so, Deloitte could be the place for you! If you are seeking a role that offers you the opportunity to provide front line support to our clients,consider a career in Deloitte Advisory s Forensics and Investigations practice. Work you ll do As a Project Delivery Sr. Analyst in the Forensics and Investigations group you will: Support Implementation and Operations Management best practicesSupport tasks and portions of the project scope on engagements related but not limited toOperations & Maintenance, Helpdesk Operations, Software and Application Development and Maintenance, Financial Operations, and Project and Acquisition ManagementCreate and/or support project deliverablesPerform analysis and diagnose client issueswhile demonstrating an understanding of the client environment and overall project scopeProvides telephone help desk and on-site support to end users. Applications supported will be chiefly litigation support applications, such as Relativity, Ipro Eclipse SE, LexisNexis LAW PreDiscovery, inData Trial Director, Ipro eScan-IT, CaseMap Suite, Ipro Suite (View, iPublish Build), Concordance, Sanction II.9, etc. Provides assistance in using hardware and software.Performs help desk functions, such as answering and responding to user phone calls. Assists users in effective use of litigation support applications and helps solve routine problems related to accessing and administering databases. Provides basic and advanced training in database access and usage. Training will most often be user level training for specific databases or specific software packages. The Team Transparency, innovation, collaboration, sustainability: these are the hallmark issues shaping Federal government initiatives today. Deloitte s Federal practice is passionate about making an impact with lasting change. Carrying out missions in the Federal practice requires fresh thinking and a creative approach. We collaborate with teams from across our organization in order to bring the full breadth of Deloitte, its commercial and public sector expertise, to best support our clients. Our aspiration is to be the premier integrated solutions provider in helping to transform the Federal marketplace. Qualifications Required:Typically has 3 or more years of consulting and/or industry experienceAbility to work independently, under general guidanceAbility to lead project deliverables through to completionExperience working in a team environmentProfessional oral and written communication skillsRelevant software or application skills to complete job successfullyProblem solving and troubleshooting skills with the ability to exercise mature judgmentAbility to obtain and maintain the required clearance for this roleAt least two years of experience involving teaching/training users in computer applications, preferably database, imaging, or other automated litigation support applicationsAt least one year must be experience with the specific applications being supported. Preferred:Prior professional services or federal consulting experienceBachelor s Degree How you ll growAt Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. BenefitsAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Learn more about what working at Deloitte can mean for you. Deloitte s cultureOur positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Corporate citizenshipDeloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. Recruiter tipsWe want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to.Check out recruiting tips from Deloitte professionals. #LI:PTY
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