Deloitte Technical Change Management Manager in Cleveland, Ohio
Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world s most well-known and respected companies, including more than 75 percent of the Fortune 100.At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you ll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients will be heard.Are you passionate about helping clients solve complex challenges and supporting them through critical technology transformations? As a member of our Organization Transformation & Talent (OT&T) practice, you will deliver technology adoption solutions that enable the success of transformation goals for industry leading clients. Would you like to work for an organization committed to your professional development and personal success? Deloitte offers an award-winning culture that supports our employees development of their personal brand through learning opportunities, professional experiences, inclusion, collaboration and personal well-being. Work you ll doAs a Technical Change Management Manager, you will use data-driven solutions to address the human factors affecting an organization s ability to reach its strategic objectives. Responsibilities include, but are not limited to:Lead one or more teams on Organizational Change Management (OCM) activities for large-scale technology implementation projects including, but not limited to, stakeholder engagement, change impact analysis, workforce readiness assessments, leadership alignment, organizational communications, and training solutionsUtilize Deloitte s proprietary methods and tools to develop the overall Organizational Change Management strategy and detailed plan for the full lifecycle of the technology implementationAdvise the client on best practices and market trends in OCM activitiesOversee work performed by members of the OCM team (Change Specialist, Communications Specialist, Training Lead, Training Developers, etc.)Ensure OCM activities are aligned with the overall project timeline and key milestones, and are integrated with other work streams as requiredManage overall OCM work plan, conduct weekly status reporting, and identify issues and manage risksDevelop and execute OCM activities as required by the project, such as but not limited to, drafting communication materials, creating and delivering training materials, implementing workforce transition plans and readiness surveys, etc.Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategiesLead and contribute to practice development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.Responsible for business development efforts, including Statements of Work (SOW), proposal development, client presentations, etc.Act in a mentoring capacity to support the career development of OT&T colleagues The teamA part of Deloitte Consulting LLP, our Human Capital professionals work closely with clients around the world to develop effective and efficient people-centered solutions. Our team helps clients define their talent strategy and align it with their executive business vision using innovative strategic frameworks that enhance HR service delivery models, set the stage for continuously improving operational excellence, and reimagines the HR brand. Learn more about our Human Capital practice. Strategic shifts such as new products and services, market expansion, evolving growth strategies, innovative technology, new leadership, or mergers and acquisitions, all impact a company s most important asset, their people. With these shifts, the need to align corporate culture, structure and talent with business strategy becomes more urgent. Deloitte s OT&T practice helps our clients with the critical changes required for success, offering business-oriented and data-driven solutions to drive transformation agendas and achieve high impact, sustainable business results.Learn more about our Organization Transformation & Talent practice. QualificationsRequired:Minimum of six (6) years of relevant experience on technology implementation projects (SAP, Oracle, PeopleSoft, JD Edwards, Siebel, Salesforce.com, Workday, SuccessFactors, custom solutions) in a relevant industry or consulting environmentMinimum of two (2) years of experience executing organizational change management initiatives (communications, training, change readiness assessment, impact analysis, stakeholder management, leadership alignment, etc.) on engagements in a relevant industry or consulting environmentBachelors DegreeAbility to travel 80-100% of the time (Monday Thursday/Friday) Preferred:Working knowledge and experience of MS Office applications and training development toolsStrong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint, MS Word, MS Excel)Ability to work independently and manage multiple assignmentsStrong problem solving skills with the ability to exercise mature judgementDemonstrated ability to manage ambiguity and apply problem-solving skillsDemonstrated ability to employ research and analytical thinkingDemonstrated capabilities in team work and leadershipPrevious experience mentoring, training and developing junior members of the team; experience in employee performance reviewsPrevious experience in project planning, budget oversight and staffing of project teams including time managementAdvanced degree in related specialization areaDemonstrated interest in a profession in Human Capital work through professional organizations, coursework, certifications, conference attendance, etc.How you ll growAt Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. BenefitsAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Learn more about what working at Deloitte can mean for you. Deloitte s cultureOur positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenshipDeloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. Recruiter tipsWe want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to.Check out recruiting tips from Deloitte professionals.
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Category: Management Consulting