Deloitte One Team Associate (Chicago) in Chicago, Illinois
Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world s most well-known and respected companies, including more than 75 percent of the Fortune 100.At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you ll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients will be heard.Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services. Position Summary: As part of One Team, a centralized service delivery model supporting multiple internal clients, the Office Services Assistant will embrace the concept of exceeding expectations and ensure a high-quality, service-oriented, and professional work environment within the portfolio of One Team service offerings; administrative, hospitality and office services. While the position would primarily operate under office services as a tax processor, responsibilities would fluctuate depending on business needs and One Team requests. The Office Services Assistant will be a subject matter expert and key business advisor to internal clients on all tax processing related matters and will create operational efficiencies in providing services across all areas of responsibility. This position is dependent on effective teamwork and communication, fostering a positive collaborative work environment, embracing ongoing change, and effectively leveraging resources without compromising quality. Responsibilities may include but would not be limited to the following: Tax Processor: Responsible for the Assembly/Processing of tax returns utilizing Deloitte design (DTI, E-Rooms, PDF Soft copy and Hard Paper copy methods); various return types though not limited to (1040, 1120, 990, 1065 and 1041 Federal and State returns etc. including filings for Federal and State extensions. Responsible for mailing of tax client organizers, engagement letters, and; scanning tax documents for e-room inclusion, and generating reports, updating/maintaining tax return tracking system (Tracker). Must be available for overtime as needed during compliance filing season(s) or deadlines. Hospitality: Arrange and reserve conference rooms, maintain workspace and common areas; assist with meeting services including ordering catering, setup/teardowns, stock supplies Office Services: process, sort and distribute incoming/outgoing mail; order supplies using an internal procurement system; assist with in-house copying, printing and binding, schedule repair/maintenance service calls, preparing certified mail Additional Responsibilities: Produce quality work in a fast-paced environment, meeting deadlines as well as customer expectations for quality and accuracy; effectively re-negotiate deadlines when necessary Work independently and accurately assess requirements for each project; be able to communicate effectively with customers when there are questions or issues to be addressed Document project activities clearly and concisely to provide comprehensive project history in workflow management system Build relationships, using various mediums, with customers in all functions at all levels, and assure effective delivery of services Coordinate work with other national and local teams virtually and in person Perform other tasks and special projects as required or as assigned by management team.Qualifications: Minimum of High School Diploma and 2 years related work experience Positive and professional demeanor Strong customer service skills Excellent technical skills MS Word, Excel, PowerPoint, Outlook, Proofreading & Internet Strong verbal and written communications skills Ability to exercise good judgment/decision making Solid organizational skills Ability to anticipate problems and formulate resolutions Ability to work independently and in a team environment Dependable and detailed oriented Ability to prioritize and multi-task excellent time management Adapts easily to change Professional in interaction with all levels inside and outside the organization Must have flexibility to work overtime as required-particularly during peak tax busy periods Physical ability to work standing for several hours at a time, lift 25 lbs and assist with various moves
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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Category: Administrative and Support Services