Deloitte One Team Administrative Assistant - Chicago in Chicago, Illinois
Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world s most well-known and respected companies, including more than 75 percent of the Fortune 100.At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you ll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients will be heard. Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services. Position Summary: The One Team Administrative Assistant provides various administrative services within a centralized service delivery model (One Team) supporting multiple internal clients in a service center environment. The job responsibilities support the portfolio of One Team services including administrative, hospitality, and office services. While the responsibilities for this position will be primarily administrative, they will fluctuate depending on day to day business needs and requirements to deliver hospitality and office services related activities. In addition to providing direct administrative support, the Administrative Specialist may also coordinate work of others through monitoring an assignment queue, distributing work and/or performing quality checks. The Administrative Specialist is responsible for and dependent on effective teamwork and communication. This individual is responsible for fostering a positive, collaborative work environment and effectively leveraging resources without compromising quality. This position requires advanced Microsoft Office skills as well as advanced skills in other Deloitte applications (i.e., electronic invoicing, time & expense, SAP). Responsibilities may include but would not be limited to the following: Administrative Support: Produce quality work in a fast-paced environment, meeting deadlines as well as customer expectations for quality and accuracy; effectively re-negotiate deadlines when necessary Work independently and accurately assess requirements for each project; be able to communicate effectively with customers when there are questions or issues to be addressed Document project activities clearly and concisely to provide comprehensive project history in workflow management system Maintain a thorough knowledge of Deloitte brand standards in order to offer accurate guidance to customers Compose and edit memos, letters, emails and other correspondence; format and edit documents such as financial statements, presentations, proposals and other client deliverables according to Deloitte brand standards. Build relationships, using various mediums, with customers in all functions at all levels, and assure effective delivery of services Conduct research as requested using Internet and intranet resources Coordinate work with other national and local teams virtually and in person Provide time and expense support (DTE) Process request for payment (RFP) and related activities using APNet, interacting with national business centers and Finance as required Provide advanced support using DPS, including invoicing, reports, opening/closing/reinstating projects and performing research Create and serve as administrator for eRooms and SharePoint sites Make business travel arrangements Provide Outlook support (email, calendar) Perform additional tasks as required Hospitality: Maintain workspace and common areas Assist with meeting services including catering setup/teardown, room configuration and AV Post conference room schedules; stock supplies Office Services: Process, sort and distribute incoming/outgoing mail Deliver overnight packages Order supplies and business cards using an internal procurement system Schedule repair/maintenance service calls Assist with in-house copying and printingQualifications:Minimum of High School Diploma and 3 years administrative work experiencePositive and professional demeanorStrong customer service skillsExcellent technical skills - MS Word, Excel, PowerPoint, Outlook, Proofreading and InternetStrong verbal and written communication skillsAbility to exercise good judgment/decision makingSolid organizational skillsAbility to anticipate problems and formulate resolutionsAbility to work independentlyDependable and detail orientedAbility to prioritize and multi-task excellent time managementAbility to take initiative - assertive and confidentAbility to interact with all levels inside and outside the organizationMust have flexibility to work overtime as required
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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Category: Administrative and Support Services