Deloitte Senior Business Center Assistant (Atlanta) in Atlanta, Georgia
Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world s most well-known and respected companies, including more than 75 percent of the Fortune 100.At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you ll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients will be heard.Job Summary: The Senior Business Center Assistant provides standard and advanced administrative support in a service center environment, under the supervision of the Administrative Business Center supervisor. Senior Business Center Assistant provides support to Partners, Principals, and Managing Directors (PPMD) and Senior Managers and Managers. Position requires excellent communication skills and knowledge of clients function and industry. In addition to providing direct administrative support, the Senior Business Center Assistant may also coordinate work of others through monitoring an assignment queue, distributing work and/or performing quality checks.The Senior Business Center Assistant is responsible for and dependent on effective teamwork and communication. This individual is responsible for fostering a positive, collaborative work environment and effectively leveraging resources without compromising quality. This position requires advanced Microsoft Office skills as well as advanced skills in other Deloitte applications (i.e., electronic invoicing, time & expense, SAP). Duties and Responsibilities:Produce quality work in a fast-paced environment, meeting deadlines as well as customer expectations for quality and accuracy; effectively re-negotiate deadlines when necessaryWork independently and accurately assess requirements for each project; be able to communicate effectively with customers when there are questions or issues to be addressedDocument project activies clearly and concisely to provide comprehensive project history in workflow management systemMaintain a thorough knowledge of Deloitte brand standards in order to offer accurate guidance to customersEdit memos, letters, emails and other correspondence; format and edit documents such as financial statements, presentations, proposals and other client deliverables according to Deloitte brand standards Build relationships, using various mediums, with customers in all functions at all levels, and assure effective delivery of servicesConduct research as requested using Internet and intranet resourcesCoordinate work with other Administrative and local teams virtually and in personProvide time and expense support (DTE)Process request for payment (RFP) and related activities using Payables Tool and interacting with Finance as requiredProvide advanced support using Deloitte software, including invoicing, reports, opening/closing/reinstating projects and performing researchSome design background preferred (MS Word and PPT)Perform additional tasks as requiredRequirements:Associate s Degree preferred3-5 years of administrative experience in a large corporate environmentSuperior customer service experience essential, with strong negotiation skills and the ability to manage priorities against tight deadlinesAdvanced knowledge and experience using Microsoft Office required; experience using tracking systems and database management a plusTask oriented and highly organized with the ability to prioritize effectively while working on multiple tasksExcellent interpersonal skills required, with the ability to build credibility and collaborate with firm personnel at all levelsDetail oriented with excellent follow-through skillsExcellent written and verbal communication skillsPositive, professional attitude and presenceAbility to work in a virtual teaming environment utilizing instant messaging, email and phoneFlexibility to work overtime as required on both weeknights and weekendsProject management experience a plus
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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Category: Administrative and Support Services