Deloitte Regional Facilities Manager in Atlanta, Georgia
Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world s most well-known and respected companies, including more than 75 percent of the Fortune 100.At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you ll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients will be heard.Position SummaryThe Regional Facilities Manager (RFM) is part of the national Real Estate Services (RES) team reporting to the Portfolio Leaders. Real Estate owns Facilities strategy defines processes and develops tools/templates. The RFM is focused on ensuring the Facilities strategy is seamlessly executed in the field. They work closely with the regional and local Office One Team personnel to provide facilities management direction to ensure consistency across offices/regions. They ensure that facilities processes, tools and templates remain relevant and up-to-date. RFMs also play an important role on all aspects of a real estate project starting from lease review to move in and decommission. In addition, they may be asked to lead small/medium sized capital projects. Primary Duties and Responsibilities:Facilities MaintenanceEnsures facilities strategy is seamlessly executed in the field e.g. maintenance activities are occurring per recommended scheduleActs as an SME for all facilities related activities visits the offices regularlyWorks closely with local One Team to manage local facility suppliers e.g. ensure suppliers have updated insurance certificates, etc.Works closely with local One Team Manager to set/track facilities budgetsReviews reports to ensure budget compliance reviews with RPL and Geo LeadersReviews signs and maintains all maintenance agreementsDefines service levels for maintenance agreements research and implements processes to improve operational efficiency and reduce costsConducts site visits/audits to ensure the offices consistently meets firm standardsManages facilities projects where appropriate, acting as project manager e.g. space expansion/contraction, carpet replacement, HVAC improvementsGeneral Facilities SupportManages the expense and capital regional reserve budgets (including technology = AV, VC)Reviews quotes and routes recommendation for approval of capital and expense requests (works closely with local One Team Manager/Supervisor and GEO leader)Coordinates with Property Accounting for capital vs expense classifications = also responds to requests from Property Accounting for classifications correctionsEnsures that requests are properly approved (per approval levels/roles) and fulfilled in a timely mannerWork closely with One Team on local ergonomic requests, e.g. furniture changes such as sit/stand desksRFM is the primary point of contact for any furniture related issuesMaintains art inventory ensures proper storage and updated appraisal informationLeads deaccession activities when applicableWorks closely with National Security personnel & One Team on disaster preparedness and recovery emergency response (fires, floods, hurricanes, power outages, earthquakes, etc.).Work closely with One Team on business continuity, firm security and greening initiativesHelps recruit and onboard local facilities teams to ensure execution of facilities strategy e.g. process, tools are fully understood and executedAssists One Team with landlord relationship issue resolution, etc.Assists Geo Leaders with mentoring and coaching local One Team Managers/Supervisors with facilities responsibilitiesPractice Office Capital ProjectsActively participates in and has key responsibilities during all stages of alargecapital projectSite selectionLease reviewReviews base building maintenance day porter support greening initiativesEnsures local office understands and executes per lease detailsServes as primary SME for local One Team regarding Real Estate project roles and responsibilitiesFloor plan reviewParticipates in page turn meetings with a keen eye for detailsSignage plansReviews and approves formal signage plans from the architectEnsures proposed signage numbering makes senseWorks with local One Team for supplemental signage requirementsMove management leads all move management activitiesQuote select and onboard move managersManage move manager activity throughout the projectParticipates in all move weekend activities is primary support SME to the local One TeamArtQuote select and onboard art consultantManage art inventory, appraisal, storage, placementEnsure all art placement is reflected on the floor plans, etc.Close out transitionParticipates in all closeout activity transitioning from general contractor to local One TeamSupports PGM EPM in procuring reviewing and storing all close out documentsEnsures local office understanding of warranty and maintenance informationDecommission leads all decommission activitiesQuote select and onboard decommission suppliersDevelops schedule coordinates with PGM and EPMEnsures decommission aligns with lease requirementsOversees all decommission activities (furniture, cabling, technology, signage, etc.)Coordinates with local One Team and Landlord to complete decommission Coordinates with Property Accounting to finalize asset dispositionManage project planning, pricing, funding, approvals, scheduling, and construction forsmall/medium projects works closely with the PGM and local One TeamEnsures compliance with local labor requirements union/non-unionWorks with strategic procurement as neededProject Office SupportParticipates and assists the Program Manager and local One Team with matters relating to project offices within geographySupports regular maintenance of the project office locationLeads disaster recovery efforts floods, fires, etc. National Initiatives/Annual or One-Time EventsManages the annual space allocation and seat count exercise works closely with One Team Managers/Supervisors to ensure a consistent approach to reporting the information across all officesServes as SME for local One Team and also for National FinanceSummarizes and reviews all office seat allocation/count data with Geo Leader(s) and PL(s)Responsible for budgets (referenced above in Facilities Maintenance and Facilities General)Coordinates with Workplace Strategy team to provide feedback on current workplace standards to ensure high quality space and low maintenance costsCollaborates with other RFMs to share best practices, improve service levels, quality of space and reduce costsEngages in or manages special projects, e.g. national access security standards, national signage and branding, ergonomicsMerger and Acquisition SupportProvides facilities expertise and input reviews all facilities related data/informationParticipates and assists with integration of new practiceQualificationsBachelor s degree requiredExcellent organizational skills and attention to detailExperience in managing projects = able to identify activity definition tracking, project timelines, budgeting and issue identification and resolutionProven ability to think strategically big picture while executing tacticallyProven ability to build and maintain relationships at all levels in a matrixed organizationProven ability to achieve results via influence in a matrixed organizationProactive self-starter that can accomplish tasks with minimal support and supervisionStrong technical skills and solid understanding of MS Office (especially Excel)Excellent written and oral communication skills; strong problem-solver with the ability to develop creative and innovative solutions to complex problemsStrong sense of urgency proactive response to clients needsProven ability to drive to results close out projects resolve issuesAbility to analyze/interpret difficult situations, and quickly make recommendations for resolutionAbility to define and communicate clear business objectives and desired outcomesAbility to work independently and manage multiple prioritiesAbility to proactively manage client s expectations and needs, address crisis situationsProfessional presence with the ability to build credibility and collaborate with othersAbility to support change and be an agent for changeAbility to travel to other offices for special projects as well as other office management activities
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Category: Administrative and Support Services