Deloitte Office Services Assistant (Atlanta) in Atlanta, Georgia
Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world s most well-known and respected companies, including more than 75 percent of the Fortune 100.At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you ll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients will be heard.Position Summary: Deloitte Services LP is currently seeking an Office Services Assistant to perform a variety of hoteling and the office services functions in a corporate office. The Office Services Assistant will embrace the concept of exceeding expectations and ensure a high-quality, service-oriented, customer-centric and professional work environment. The Office Services Assistant will be responsible for ensuring the physical space is in order by maintaining work spaces, cafes, and conference rooms, as well as providing hoteling and meeting room support services. Additionally, the Office Services Assistant will be cross-trained in office services duties, including but not limited to mail processing, supply ordering and catering. Responsibilities:Cleans and stocks pantry areas & cafes.Prepares and maintains the physical space, including workstations, offices, teaming rooms, kitchens and conference rooms. Cleans spaces and restocks supplies to ensure the space is neat, organized and ready for use (either daily or as turnover occurs). Collaborates with the Facilities team to report lighting, carpet, wall, etc. repairs.Prepares meeting spaces by configuring room according to customer s request; providing meeting support supplies; assisting with audio-visual equipment set-up; accepting catering deliveries, etc.Tears-down meeting space by ensuring clean-up of food and supplies; cleaning whiteboards, collecting materials left-behind and disposing or storing as appropriate, etc.Accepts catering deliveries and reconciles order against delivery; assists with set-up.Inventories cafe and office supplies; replenishes office supplies and copy paper.Completes regularly scheduled office space walks with checklist, and creates service tickets to report areas requiring attention.Records and tracks customer requests via Service Desk tickets. Supports incoming/outgoing mail processing, including USPS, UPS and accountable mail. Provides Reception Desk coverage.Supports Tax Processing as assigned.Cross-trains in other team functions and provides back-up support to other positions as needed.Provides input and recommendations on process improvement.Maintains a sense of urgency and responds to all requests in a timely and professional manner.Performs other duties, tasks and special projects as required or as assigned by the management team.Qualifications:Minimum high school diploma; some college preferred.Two years hospitality or customer service experience.Excellent interpersonal skills required.Excellent verbal and written communication skills required.Experience in corporate office environment preferred.Good decision-making and problem-resolution skills;Strong computer skills with good knowledge/experience in Microsoft Office suite, especially Outlook.Ability to interface with all levels of professionals.Ability to handle multiple priorities with a sense of urgency and diplomacy.Professional presence and positive demeanor.Excellent teaming skills required.Must be willing to be trained in all functional areas.
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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Category: Administrative and Support Services